Assistant General Manager

ABOUT US:Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.POSITION:Position Title: Assistant General ManagerReports to: General Manager (occasionally District Manager)Position Type: Full TimeREQUIREMENTS:Confident in generating personal sales and training Sales Associates in transactionsAbility to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollmentsMust be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via emailAbility to excel in a fast changing, diverse environmentAbility to recognize areas of improvement and make changes using good judgementAn affinity and passion for fitnessSolid writing and grammar skillsHighly organized, proficient in data management, ability to prioritize and meet deadlinesProfessional, punctual, reliable, and neatStrong attention to detail and accuracyTrustworthy and ability to handle confidential informationAbility to work harmoniously with co-workers, clients and the publicProficiency with computers and studio softwareRESPONSIBILITIES:Execute lead generation via Grass Roots Marketing and NetworkingImplement sales process to schedule prospects into introductory classesDrive & increase membership & retail sales through customer serviceProblem-solve staffing/scheduling issues with instructors and other personnelEnsure that studio retail/products are stocked with accurate inventory countsTrain and support Sales AssociatesIndependently make decisions related to high level customer serviceCollect outstanding duesMaintain cleanliness and organization of the Pilates StudioEnforce Club Pilates policies and procedures and lead by exampleEnsure all forms, administrative supplies, and studio literature are stocked and visibleSchedule and participate in networking/community events and studio promotionsAssist with marketing campaigns to generate leads for the studioExecute adherence to all company policies, including the policy of at-will employmentOther duties as assignedBENEFITS AND PERKS:Hourly wage: $22/hrAdditional commission on salesAverage total earnings (with commission): $22-26/hrHealth Benefits401KPaid Time OffUnlimited growth potential within the company