Site Security Manager
About the role
DysTech is seeking an experienced Site Security Manager (SSM) to support a government ID card facility operating under the RAPIDS/DEERS program. The SSM serves as the on-site subject matter expert for all CAC and USID card functions, leads site security operations, and ensures full compliance with DoD identity and credentialing policy. This role requires hands-on technical expertise, strong supervisory skills, and the ability to operate with minimal oversight in a mission-critical environment.
Key responsibilities
Manage all RAPIDS workstation operations, including hardware installation, configuration, troubleshooting, and maintenance in accordance with DMDC standards
Serve as site SME for DEERS and ID card policy; monitor VOIS daily for Messages of the Day, policy updates, and DMDC newsletters
Perform user administration in Security Online — adding, modifying, and deactivating Verifying Officials (VOs); assigning IO, VO, and LRA roles
Manage cardstock and consumables lifecycle: receiving, registering, and tracking inventory in the Inventory Logistics Portal (ILP); ordering out-of-cycle shipments as needed
Run and review RAPIDS audit and activity reports daily, weekly, monthly, and quarterly using Statistical Analysis Software (SAS)
Return all CAC/USID cards to DMDC per Privacy Act requirements; maintain 100% cardstock accountability
Ensure site security controls, including workstation physical security, CAC/PIN safeguarding, and cardstock storage in locked facilities
Train and supervise site VOs; ensure all users maintain current RAPIDS certifications and sign required DD Forms (2841, 2842)
Maintain and exercise the site Continuity of Operations Plan (COOP) using the RAPIDS COOP template
Coordinate all RAPIDS equipment relocations through the Army Project Office (APO) and DMDC; maintain DD Form 1149 hardware accountability records
Perform RAPIDS security overrides for document and fingerprint exceptions
Contact DMDC and/or APO for elevated DEERS and ID card issues requiring escalation
Required qualifications
Minimum two (2) years of specialized experience performing CAC and USID card functions in a RAPIDS environment
Demonstrated ability to perform all duties of a Verifying Official (VO)
Experience leading and supervising contract staff in a government or military setting
Working knowledge of DoD identity management policy, including DoDI 1000.13 and DoDM 1000.13 v1/v2
Familiarity with RAPIDS tools: Security Online, ILP, SAS, VOIS, and the RAPIDS Configuration Tool
Preferred qualifications
Current RAPIDS SSM certification
Prior experience at a high-volume CAC Central Issuance Facility (CACCIRS site)
Active Secret clearance or eligibility to obtain one