Account Manager

Who We Are:TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.What You Will Be Doing:The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.Responsibilities:Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigationCreate accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other informationGenerate daily mailings to prospective clients using updated and accurate spreadsheetsCold call prospective clientsCreatively problem solve to improve current new business development strategyNegotiate rates and deadlines with prospective and current clientsEducate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ informationLiaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect productConsistently follow up with clients to ensure their satisfaction with delivery, quality and customer serviceResearch and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent dataPerform other special projects or duties when requiredWho We Are Looking For:Your experience includes:Minimum Bachelor’s degreeExcellent English communication (written and verbal) skillsProven sales life cycle experience - lead generation through business closingProven track record in achieving sales targetsExcellent problem-solving and analytical skillsStrong interpersonal skillsEffective time management skills