Supply Chain Specialist

Supply Chain Specialist Full-timeLocation: Indianapolis, INCompensation: USD 21 - USD 23 - hourlyCompany Description At TA Services, we don't just move freight we move business forward. Since 1986, we've been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.What sets us apart? Our people! At TA, culture isn't an afterthought it's a competitive advantage. We're intentional about building a workplace where you're supported, challenged, and equipped to grow. From day one, you'll get the tools, training, and trust to unlock your full potential.We believe when the right people live the right values, there's no limit to what we can achieve. If you're driven, collaborative, and ready to win, you'll fit right in.Here's what drives us:People First We lead with care, connection, and respect.Service Our customers, carrier partners, and team members deserve nothing less than excellence.Safety Built into every move we make.Results High standards. Real outcomes.Innovation We push boundaries and never settle.Sound like the kind of team you want to be part of? Let's take a closer look at the role.Job Description Key ResponsibilitiesManage Daily Operations - Oversee logistics activities for an assigned book of customers, ensuring accurate shipment entry, scheduling, and execution.Forecast & Plan Customer Needs - Proactively plan "1 Week Out" to anticipate shipping demands, minimize disruptions, and maintain service efficiency.Handle Shipment Execution & Exceptions - Manage updates, reschedules, late reason codes, delivery exceptions, and audit large LTL shipments (?7 skids or ?7,000 lbs.).Customer Communication & Relationship Management - Serve as the primary point of contact, providing proactive updates, resolving issues, and delivering a high level of service.Billing, Audit & Afterhours Coordination - Ensure accurate billing references, resolve discrepancies with Freight Audit, submit afterhours tickets, and close out unbilled reports.Work EnvironmentOffice-based logistics environmentFast-paced, deadline-driven settingFrequent collaboration with internal teams and external customersOccasional afterhours coordination as neededQualifications EducationBachelor's degree in Supply Chain, Logistics, Business, or related field preferred (or equivalent experience)Experience2+ years in transportation, logistics, or supply chain operationsExperience with logistics systems (e.g., MercuryGate, customer portals) preferredProficiency in Microsoft Office (Excel, Outlook, Word)Strong data entry accuracy and operational execution skills Personality TraitsHighly organized and detail-orientedProactive problem solver with a sense of urgencyStrong communicator with customer-first mindsetAbility to multitask and adapt in a fast-paced environmentTeam player who can also work independentlyAdditional Information Pay/Benefits/Perks$21-23/hrAccrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.Medical, Dental, Vision, Life Insurance, DisabilityOther benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance ProgramAll your information will be kept confidential according to EEO guidelines.