Store Manager

Store ManagerWho We AreBlk Dot Coffee was founded on Vietnamese slow-drip coffee that is bold, concentrated, and meant to fuel your day. Our mission: to make bold coffee the everyday standard for modern life.Our flagship drink, the VTM® Coffee, is slow-dripped drop by drop to create a concentrated coffee, made fresh daily, and served ice cold with house-made creamers. It is stronger than espresso, smoother than cold brew, and something most people have never experienced before.We're growing from 12 locations to 20+ across Orange County and Los Angeles, and we need people who want to grow with us. What a Store Manager Does at Blk Dot CoffeeA Store Manager at Blk Dot Coffee isn’t just overseeing a shift, you are responsible for how the store runs, how the team performs, and how guests experience the brand.You set the tone for energy, accountability, and execution. When the store is running well, it’s because of your leadership. When it’s not, you take ownership and fix it.This role is for someone who takes pride in running a tight operation, building strong teams, and delivering a consistently high standard without needing constant oversight.Your RoleLead the TeamBuild a team that is reliable, engaged, and aligned with expectations.Hire, train, and develop team membersSet clear standards for performance and behaviorGive real-time coaching and direct feedbackAddress issues early before they become patternsCreate a culture where people show up prepared and support each otherOwn the Guest ExperienceMake sure every guest interaction reflects the brandMaintain fast, accurate, and friendly serviceStep in when needed to resolve guest concernsCoach the team on how to interact with guests, not just serve themEnsure consistency during both slow and peak periodsRun a Strong OperationOperate a clean, organized, and efficient storeOversee daily operations and shift executionMaintain product quality and preparation standardsKeep the store clean, stocked, and ready at all timesEnsure compliance with safety and health standardsManage the BusinessTreat the store like it’s your ownBuild effective schedules based on store needsManage labor, inventory, and wasteTrack store performance and adjust as neededDrive consistency that leads to strong financial performanceBuild local brand presence through community engagement and event participation.Develop the TeamMake the team better over time.Train new hires with structure and clarityReinforce product knowledge and standardsIdentify top performers and develop them furtherHold team members accountable while supporting their growthWhat We're Looking ForWe’re looking for someone who can lead from the front and operate with consistency.2+ years of management experience in food & beverage, hospitality, or retailComfortable leading in a fast-paced, high-volume environmentStrong communicator who can give clear direction and feedbackOrganized and able to manage multiple prioritiesReliable, consistent, and accountableOpen to feedback and able to adapt quicklyCoffee experience is helpful but not requiredCompensation & BenefitsStarting Pay: $70,305 annually + bonusPerks:100% employer-paid health insurance premiumsFree drink + free meal every shiftAccess to team member social events and store celebrationsAnnual team member partyOngoing drink creation competitions with your team with rewards and recognition for top ideasEmployee discount on merch and retail itemsEqual Opportunity EmployerBlk Dot Coffee is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected class.