Lead Customer Engineer-Power Solutions
Job Description
Our customer's success depends on our ability to solve their technical challenges in relation to power and provide interconnect power solutions. We value our relationships with these companies and depend on Customer Engineers to foster this ongoing partnership. As a Customer Engineer you will interface with our customers, internal product development, product marketing and sales teams, performing as an extension of the power engineering team.Amphenol is results driven company that allows its employees a large degree of freedom to achieve pre-defined goals. It is a flexible working environment, yet we expect hard work, commitment, and results in return. The role of Customer Engineer gives an excellent insight into the Sales, Marketing and Product Development functions of the organizationRESPONSIBILITIES:Work with customers to develop solutions that address their needs and satisfy the technical requirements related to power solutionsAccurately access customer's needs, matching them with current products or propose modifications to current products and/or propose new product concepts for further development by engineering teamProduct knowledge Ability to provide the best solutionCreate models and/or technical presentations to propose concepts and solutionsProficient in internal systems: Windchill, product configurators, etc.Provide key engineering documents: drawings, product specifications, lab test results, plating analysis etc.Know business unit capabilities (Engineering, Thermal, MFG, Test labs)Engage thermal engineering and simulation teams when needed to support; facilitate lab testing to support design proposalsShow competence / expertise on the company and its products, with the ability to identify and communicate emerging trends in marketplaceHelp devise strategies to differentiate our products and solutions from our competitorsDevelop a trusted adviser relationship with engineering teams of key customersLead and/or participate in new product Voice of Customer activityMeet and exceed strategic objectivesSome travel is required.QUALIFICATIONS:Bachelor's degree in mechanical engineering or a related technical fieldMinimum of 2 years proven experience providing technical support to produce design wins within the connector industryProficient in 3D modeling and Product Data Management (Ex: Creo and Windchill)Some knowledge of server/storage/networking/data center rack level architectures preferredSome experience with industry specifications (UL, EIA, IEC, Telcordia, etc.) would be an advantageSKILLS:Excellent verbal and written communication skills ability to communicate within a Global organization to technical and non-technical audiences and at various levels of the organizationStrong organization and presentation skillsHigh level customer service and ability to build relationships with customersProficiency with Microsoft Office Products