Sales Associate
All Pro Equipment Job Description, Responsibilities, and Duties
Position: Counter/ Sales Associate
Responsibilities:
Assist customers with questions and concerns
Check in equipment for repair and check out equipment when completed
Complete rental process for customers; check rental inventory before equipment leaves and upon equipment return
Ensure counter is fully stocked, clean, and parts are put away correctly
Have ability to complete sales transactions, check on part availability, and look up parts utilizing a parts diagram program
Maintain a clean and adequate workspace
Ensure equipment and items are priced with appropriate tags
Assist in maintaining cleanliness of restrooms, showroom floor, and behind counter
Ensure high levels of customer satisfaction through excellent sales service and go the extra mile to drive sales
Assess customers' needs and provide assistance and information on product features
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
Remain knowledgeable on products offered and discuss available options. Cross sell products.
Process POS (point of sale) purchases and returns
Team up with co-workers to ensure proper customer service and build productive customer relationships
Comply with inventory control procedures
Assist with annual inventory process
Specific responsibilities assigned as needed
Job Requirements:
Ability to lift up to 50 pounds
Computer literacy and ability to learn point of sale system
Previous customer service and sales experience including the ability to resolve customer conflicts
Prior experience in auto parts or repair shop preferred
High school diploma or equivalent
Expectations for Hiring:
Candidates must be willing to arrive on time for scheduled work shifts and have reliable transportation. Candidate is expected to be organized and communicate well with co-workers, customers and management.
Work hours 40 hours per week M-F 7:30-5:00 and Sat 8:00-1:00 options for overtime during peak seasons
Benefits:
Paid time off and holidays
Health, vision, dental and life insurance
Matching retirement program
On the job training
Sales commission opportunities