General Manager

General Manager – The Great Greek Mediterranean GrillAre you a dynamic, results-driven leader with a passion for hospitality and scratch-made cuisine? The Great Greek Mediterranean Grill, a fast-casual, scratch-kitchen concept with 8+ locations across Southeast Michigan, is seeking an experienced General Manager to lead and inspire our restaurant team. We're looking for someone with an entrepreneurial spirit who thrives in a fast-paced environment, delivers exceptional guest experiences, and drives both team and business success.Key ResponsibilitiesLead, train, develop, and motivate a high-performing team.Identify and mentor future leaders within the team.Monitor and manage performance through feedback, recognition, coaching, and discipline.Ensure the restaurant meets quality, service, and cleanliness (QSC) standards.Drive sales growth and maximize profitability.Support and engage in local community involvement.Oversee daily business operations and ensure smooth execution of all restaurant activities.Collaborate with marketing and catering teams on local strategies and oversee catering execution.Manage staff schedules, forecasting, and labor costs.Control food and labor costs (COGS) to maximize profit margins.Foster a guest-focused environment that drives repeat business.Hire, onboard, and train team members.Conduct regular one-on-one meetings to evaluate performance and encourage development.Analyze financial reports, audit invoices, and manage inventory.Complete required business systems and reporting, including purchase logs and monthly budgets.Ensure a safe, clean, and compliant environment by upholding sanitation standards and health inspection readiness.Achieve operational goals set by ownership and the development team.QualificationsMinimum 2 years of experience as a General Manager or Assistant GM in the fast-casual restaurant industry.Strong understanding of restaurant operations, financials, and control systems.Proven ability to develop and lead high-performing teams.Committed to delivering outstanding guest service.Integrity, honesty, and strong organizational skills.High energy with a hands-on leadership style.Stable job history and strong professional references.Why Join Us?Opportunity to lead a growing, high-energy team.Be part of a vibrant brand with a strong community focus.Competitive compensation and growth opportunities.A chance to create an exceptional guest experience and make a real impact.Working ConditionsAbility to work flexible hours, including nights, weekends, and holidays.Physical stamina to stand for extended periods and lift up to 50 pounds.Ready to lead with passion and purpose? Apply now and become part of The Great Greek Mediterranean Grill family!    General Manager KPI Bonus Plan – The Great Greek Mediterranean GrillThis KPI-driven bonus structure is designed specifically for the General Manager role — providing a clear, individual path to performance-based earnings. Your store's success directly impacts your personal bonus potential. The total quarterly bonus potential is capped at $750, based on the following targets:Quarterly Net Sales Target: TBD per location Customer Satisfaction: 4.5+ average ratingLabor Efficiency: Labor costs ≤ 27% of Net Sales Team Retention & Health: Focus on reducing turnover and maintaining team consistencyKPI Bonus Structure KPI Area Bonus Percentage Dollar Value (Quarterly) What It Means Sales Target Achievement 30% $300.00 Earned if quarterly sales exceed Net Sales goal. Catering Sales Included. Customer Satisfaction (4.5+ avg) 25% $200.00 Based on maintaining high guest review scores across platforms. Labor Efficiency (≤ 27%) 25% $150.00 For keeping labor costs within target while delivering strong service. Team Retention & Health 10% $100.00 Earned for reducing turnover and maintaining team consistency. Total Quarterly Bonus Potential - $750.00 -  Implementation GuidelinesSales Target Achievement: Monitor quarterly sales figures to ensure the target is met. Adjust staffing and operational strategies as needed to boost sales.Customer Satisfaction: Utilize customer feedback platforms to track average ratings. Implement training and quality control measures to maintain high satisfaction levels.Labor Efficiency: Regularly review labor cost reports to ensure efficiency. Optimize scheduling and cross-train staff to maintain service levels while controlling costs.Team Retention & Health: Conduct regular team meetings to address concerns and foster a positive work environment. Implement recognition programs and career development opportunities to reduce turnover.