Legal Ops Assistant

Legal Assistant Legal Assistants are flexible, plug-and-play operators who provide overflow support for Case Managers and paralegals across the legal ops team. Your day-to-day will vary — some days you're running treatment check-ins, other days you're covering a full desk while a teammate is out of office. If you thrive on variety and can context-switch quickly, this role is for you.What You'll Do:Solve problems across the case lifecycle wherever they ariseConduct treatment check-ins with clientsContact clients to get updates on case progressionInvestigate coverage disputes, liability disputes, and coverage investigationsStep into a full desk when teammates are out of officeHandle high-volume overflow tasks across the legal ops teamYour Team: Legal OperationsLegal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we're building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.You Might Be a Fit if You:Have 1+ years in legal operations, case management, or claims handling in personal injuryAre bilingual (English/Spanish)Are comfortable with a constantly changing day-to-dayCan manage high-volume workloadsCommunicate effectively with both clients and attorneysThrive in fast-paced, high-volume environmentsCompensation$50,000–$65,000 annual salary + equityBenefits100% coverage for health, dental, and vision.401(k) retirement plan.Flexible PTO (we trust you to take the time you need).(For those in NYC) In-office snacks, drinks, and daily team lunch and dinners.At Finch Legal, we believe in practicing what we advocate. As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn't just a value — it's a practice.