Call Center and Customer Service-Inbound Only

Job Full DescriptionExpress Employment Professionals is Now HiringCustomer Service Representatives in for First Energy Immediate Benefits & Great Pay!Are you looking for a rewarding customer service career with competitive pay, great hours, and immediate benefits starting with your first paycheck? Express Employment Professionals is seeking Customer Service Representatives to join the team at FirstEnergy, one of the nation's leading electric utility companies.About the Position:Role: Customer Service Representative- Call CenterLocation:Akron OhioSchedule: Full-time, Monday to Friday (Day shift with overtime opportunitiesPay Rate: $18.00 per hourWhat You'll Do:Handle inbound customer calls to address inquiries, resolve issues, and provide information about electric utility servicesProcess outage reports and emergency calls promptly and professionally.Document customer interactions and maintain accurate records in company systems.Deliver exceptional customer service with a friendly, patient, and professional approach.What We're Looking For:High school diploma or GED required.Previous experience in customer service or related fields.Basic computer skills and proficiency in keyboard typingStrong communication skills and a team-oriented mindsetWhy Work at FirstEnergy?Competitive hourly pay with overtime opportunitiesComprehensive benefits package, including medical, dental, vision, accident, life, and disability insurance.A supportive work environment with opportunities for career growth and advancement.A commitment to diversity and inclusion we welcome all qualified applicants.Apply Now!!For immediate consideration, please call our office at 330-239-8709About Express Employment ProfessionalsExpress Employment Professionals of Akron, Ohio has been empowered by our work of connecting people with great jobs and great companies. We are energized by our mission of helping people be successful. We love making a difference in people's lives and careers. To us, it's more than a job, it's an opportunity. It's belief in your abilities and in your talents and in you. It's more than a job. It's your future.Benefits to working with Express Employment:Weekly pay on FridayNo fees to job seekersHealth insurance availableExpress Employment Professionals is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.Apply here or from our website at . Call 330-239-8709 to schedule an interview! 3415liCanton, OH 3415 4675 Dressler Road Northwest Canton, OH 44718