End User Computing Engineer

Job DescriptionThe End User Computing Engineer is responsible for the architecture, implementation, and ongoing support of desktop and mobile computing environments across the organization. This role focuses on maintaining system integrity through patching, upgrades, and security best practices while delivering a seamless end-user experience. The engineer partners with internal teams to deploy new technologies, optimize system performance, and ensure compliance with organizational and regulatory standards. This position also plays a key role in automation initiatives, system integrations, and supporting cloud-based services such as Azure and Microsoft 365.Responsibilities Design, implement, and maintain end-user computing environments, including desktop imaging and system configurations Plan and execute system upgrades, patches, and enhancements across Windows operating systems Provide advanced troubleshooting and resolution for workstations, servers, and related systems Oversee software maintenance, including installations, updates, and security patching Manage and support Microsoft Endpoint Management tools (MECM, Intune) and mobile device management for iOS and Android Develop and deploy software packages; provide training and guidance to end-users and team members Maintain and enhance Microsoft 365 and Azure environments to support productivity and collaboration Implement security measures, vulnerability remediation, and compliance standards across systems Support and manage Virtual Desktop Infrastructure (VDI) solutions Create and maintain system documentation, policies, and OS security configurations Participate in project planning and system integration initiatives Provide technical support through multiple channels (email, phone, in-person) Lead or guide team members on technical projects and initiativesQualifications Bachelor’s degree in Information Technology or related field 2–3 years of experience in a large-scale IT environment with Microsoft infrastructure Experience with mobile device management, security patching, and VDI environments required Experience supporting Microsoft 365 (Office, Teams, SharePoint, Power BI) required Experience with hybrid Azure and multi-forest Active Directory environments required Experience in Tribal and commercial gaming environments preferred Relevant certifications (e.g., Microsoft, Azure Administrator, Endpoint Manager) preferred Strong knowledge of client infrastructure, system administration, virtualization, and automation strategies Proficiency with Microsoft technologies including Azure, Intune, MECM, WSUS, Active Directory, Group Policy, and VMware Experience with scripting languages such as PowerShell and JavaScript Knowledge of software packaging and deployment strategies Strong analytical, troubleshooting, and problem-solving skills Excellent communication and interpersonal skills Ability to manage multiple priorities in a fast-paced environment Ability to obtain and maintain required gaming license and valid driver’s licenseAbout UsCherokee Nation Entertainment is one of the largest and most successful tribal businesses in the country. As the retail, gaming and entertainment entity of the Cherokee Nation, it owns and operates a variety of restaurants, entertainment venues, retail shops, fuel/convenience stores, golf courses, hotels, a horse racing track and an RV campground. As the brand continues to expand its offerings and footprint, CNE remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home.Here's what awaits you: Health & Wellness:  Choose from top-notch health plans,  24/7 Telemedicine access , and  on-site health clinics  (at select locations). Financial Security:  Grow your future with a generous  401(k) match  and  paid vacation, sick time, bereavement, and holidays. Work-Life Balance:  Enjoy  flexible spending accounts ,  maternity/ paternity leave , and  voluntary benefits  for added peace of mind. And More:  Earn  incentives  based on performance,  refer friends  and get rewarded, and enjoy  discounts  and  holiday appreciation gifts . About The TeamImmerse Yourself in World-Class Hospitality with Cherokee Nation EntertainmentThrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.Step into a world of possibilities: Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms . Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live. Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic. Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses. More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.Company:Cherokee Nation Entertainment