Program Specialist (Import/Export Document Analyst)

Job TitleJob DescriptionThe duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.The duties may include, but are not limited to:Provide technical advice and training to Export Document Examiners, handling complex and controversial situations.Receive, review, and evaluate incoming/outgoing animal, poultry, pet bird, animal germplasm, and animal product import/export certificates and permits for completeness and accuracy.Consult with clients throughout the United States and the world concerning certificates and import permits.Communicates and coordinates with importers and states in the creation of import permits.Maintain a variety of animal import, export and administrative files and disposes of such records according to current disposition schedules and agency requirements.Respond to inquiries from permit applicants and animal or animal product certificates regarding status or procedures.Create, organize, and ensure completeness of animal import/export records.Monitor and manage import/export request and release workflow and associated documentation within a web-based management system.