Front Desk Hospitality Specialist

Springfield, MOMonday through Friday | 8am to 5pm$18 to $20/hrPhoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield office.This is more than answering phones. You are the first voice people hear and the first face they see when they walk through our doors. We are looking for someone who brings energy, professionalism, warmth, and calm to a fast moving environment.If you are highly organized, love helping people, and can confidently manage a busy front desk while making others feel welcome, we want to meet you.What You'll DoAnswer and manage a high volume of incoming callsWelcome applicants, caregivers, clients, and visitors with professionalism and kindnessConnect callers and guests to the right departments quickly and efficientlyAssist with problem solving and gathering information for staff and familiesSupport office operations with clerical and administrative tasksPrepare documentation and reports as neededHelp create a positive, supportive office atmosphere every dayWhat Makes Someone Successful In This RoleExcellent phone presence and communication skillsAbility to multitask and stay organized under pressurePositive attitude and strong attention to detailProfessional appearance and dependable attendanceComfortable handling a multi line phone systemStrong teamwork skills while also being self motivatedWhat You NeedSomeone who naturally looks for ways to help othersPrevious Office Or Administrative Experience PreferredKnowledge of Microsoft Word and ExcelStrong customer service and hospitality mindsetAbility to thrive in a fast paced environmentWhat We OfferNo weekendsMedical, dental, and vision benefitsSpousal and family insurance optionsPaid Time OffContinuing education opportunitiesEmployee recognition programsSupportive team cultureImmediate hiring opportunityAt Phoenix Home Care and Hospice, our mission is to create New Beginnings for our caregivers and clinicians while delivering compassionate care built on honesty, patience, and kindness.If you want to work somewhere your attitude, professionalism, and people skills truly matter, apply today.Choose Phoenix. Your New Beginning starts here.