Ecommerce Operations Manager

We’re looking for a hands-on eCommerce Manager to help drive growth across our portfolio of Shopify-powered websites. In this role, you’ll focus on conversion rate optimization (CRO), execution of on-site promotions, regulatory compliance oversight, and data analysis using Excel. You’ll generate ideas, coordinate cross-functional efforts, and take ownership of improving digital performance through continuous testing, analysis, and execution. Responsibilities: Identify, propose, and oversee CRO initiatives across multiple Shopify storefronts Plan and execute on-site promotions across brands, coordinating with internal teams Leverage AI tools and technologies to enhance data analysis, product visibility, and conversion strategy Analyze performance data in Excel to identify trends and areas for improvement Manage Shopify apps and integrations to support conversion and functionality goals Ensure all site content and promotions meet applicable legal and regulatory requirements Collaborate with UX/UI, Marketing, Technology, and Product teams to drive and implement initiatives that increase online engagement Maintain strong documentation and tracking of promotional and optimization activities Monitor conversion metrics and propose actionable strategies for improvement Provide regular reporting and insight to support digital growth targets Requirements: 5–7 years of experience in eCommerce, with strong exposure to CRO work Experience using AI tools or platforms to support marketing, analysis, or CRO strategies Advanced Excel skills for reporting, trend analysis, and scenario modeling In-depth understanding of Shopify and its app ecosystem Experience planning and managing multi-site or multi-brand promotional calendars Familiarity with legal and regulatory considerations for digital commerce Financial awareness — ability to understand and impact KPIs related to revenue and ROI Detail-oriented, highly organized, and self-motivated Strong communication skills and ability to coordinate with multiple departments Bachelor's degree in Marketing, Business, or a related field preferred We proudly offer: Medical, Dental, Vision, 401K with Company Match, Pet insurance and more! We reward the hard work of our team members with fun and exciting company events, Summer Picnic, Festive Packages, Holiday Celebrations, and associate referral bonuses! Founded in 2011, Piping Rock Health Products has gone on to win Long Island’s Top Workplaces Award 7 years in a row & securing the spot as Top Supplement Manufacturing Company 2024 by Food Business Review! Supported by a group of vitamin visionaries with over 40 years of industry experience and a carefully curated team of talented associates. Piping Rock is a global vitamin and supplement manufacturer with an unwavering commitment to creating quality wellness products. We believe that family always comes first, and that the dedication of our associates is the key ingredient to our success. We are drug free workplace, regulated by the FDA, required to follow Federal Guidelines; therefore in order to start as well as maintain employment, you must be able to successfully clear drug screening processes, which include testing for all illegal substances per Federal Guidelines. Piping Rock Health Products, INC. is an Equal Opportunity Employer.