Engineer I, Field Software

Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**Job's missionAs a Field Software Engineer I, you help bring ASM's semiconductor equipment to life by supporting the software that drives robotics, valve systems, temperature controllers, and other advanced hardware. You work closely with global engineerings experts and customer teams to troubleshoot issues, refine specifications, and ensure our tools deliver reliable performance in real-world manufacturing environments. Your work connects our most advanced technologies with the customers who depend on them, enabling the next generation of semiconductor innovation.What you will be working onSupport Software Design Engineers in developing, testing, deploying, maintaining, and improving software for ASM semiconductor equipmentTriage mechanical, electrical, and software issues across complex tool environmentsLead and manage escalation calls with field support engineers and customersCollaborate with QA and Support teams to incorporate replicated bugs into regression testingWork with customers to define accurate feature specifications and contribute to bug fixes or small feature developmentAuthor, review, and update system specifications, software designs, test plans, and related documentationInvestigate internal and external inquiries, perform analysis, and propose solutions or alternativesParticipate in system design discussions and cross-functional engineering reviewsRepresent customer needs and priorities to internal engineering teamsSupport customer software upgrades and validate customer-specific use cases before deploymentWhat we are looking forBS degree in Computer Science, Computer Engineering, or related discipline + 0-3 years of experienceStrong analytical and problem-solving skillsSoftware development experience in C++, C#, or PythonAbility to read code and work effectively in a debugger or IDEWhat sets you apartExperience with any of the following:- Machine control software (including semiconductor equipment)- Windows and real-time operating systems- Multi-threaded or real-time applications- Graphical user interfaces- Device drivers or interrupt-driven software- Data communications, networking, or EtherCAT- Dynamic scheduling algorithms with deadlock avoidance- Programming tools such as debuggers, text editors, application builders, and configuration management toolsAbility to read and translate software functionality into new implementationsAbility to understand specifications, design documents, communication interfaces, and API descriptionsApply today to be part of what's next.We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.