Senior Problem Manager - Root-Cause & Service Stability

A premier consulting firm is seeking a Problem Mgmt. Lead / Problem Manager, Senior to oversee problem management for mission-critical IT services. This role demands a strategic leader with over 8 years of experience in IT service management, proficient in ITIL methodologies. Responsibilities include coordinating the problem lifecycle and driving root cause analysis. Ideal candidates should possess a relevant bachelor's degree, strong communication skills, and the ability to obtain a Secret clearance. Competitive compensation ranges from $130k to $164,105 based on qualifications. J-18808-Ljbffr