Parts Operations Support Team Member

Parts Operations Support Team Member21st Century Equipment, LLC is hiring a customer-focused Parts Operations Support Team Member to support customers and internal teams through remote parts sales and service. This position plays a key role in handling calls, processing online orders, and supporting after-hours customer needs in a professional dealership environment.Compensation$22.00-$30.00 per hourBenefitsMedical insurance and HSADental insuranceVision insuranceLife insurancePaid holidays and PTO401(k) with company matchAnd many moreWhat You'll DoHandle inbound calls and customer inquiries across the companyProvide remote parts sales, support, and solutionsProcess online orders accurately and efficientlySell parts and services and accept payments over the phoneDocument customer interactions and maintain accurate recordsSupport after-hours customer solutionsUse ExpertConnect to ensure timely responsesFollow established processes and proceduresWhat You Bring1+ year of experience in agricultural partsHigh School Diploma or equivalentStrong communication and customer service skillsAbility to work in a fast-paced environmentBasic understanding of online sellingAbility to learn JDParts Advisor and CDK systemsComfortable with Microsoft Office and computer-based workPhysical RequirementsExtended periods of sitting and computer useAbility to lift up to 50 lbsAbout 21st Century Equipment, LLCSince 1996, 21st Century Equipment, LLC has supported farmers and producers with industry-leading equipment, parts, and service solutions. We value teamwork, accountability, and delivering an outstanding customer experience.Apply TodayIf you're an experienced parts professional looking for a centralized, remote-focused role, apply today and join a team where your knowledge and service skills make an impact.If a job offer is made for this position, it will be contingent upon passing a pre-employment drug test, background check, and determination of insurability for positions that require driving. If the drug test comes back positive or you are not insurable for a position that requires driving, the job offer will be rescinded.