Business Analyst

Overview Location: Atlanta, GA 30336 (Hybrid 1 Day/Week in office)Duration: Full timePay: $100k - $120k/yr.About the RoleThis is not a sit-in-the-corner-and-take-notes kind of role. We want a collaborator, a translator, and a strategic thinker who can decode complexity and help shape the future of customer experience design.ResponsibilitiesPartner with stakeholders to gather, document, and prioritize business requirements across retail, design, and digital teamsTranslate high-level business needs into clear user stories, process flows, and wireframe-level specsSupport cross-functional delivery teams across creative, development, and rollout workflowsAnalyze current processes and identify opportunities for efficiency, automation, or digitizationCollaborate with technical teams to define integration requirements between systems (CMS, DAM, project tracking)Assist in the creation and management of project roadmaps, timelines, and deliverablesFacilitate meetings, workshops, and stakeholder reviews; ensure alignment and accountabilityCreate reporting, dashboards, or insights to support strategic initiativesServe as a strategic thought partner—helping to connect dots across teams, tools, and channelsQualifications6+ years of experience as a Business Analyst, ideally in retail, digital, or experience design environmentsProven ability to work across creative, operations, and tech teamsStrong skills in requirements documentation , process mapping , and stakeholder facilitationExperience with Jira, Confluence, Miro, Lucidchart , or equivalent toolsWorking knowledge of CMS platforms, digital signage, POS systems , or customer experience tools is a plusFamiliarity with wireframing , UX thinking , or digital prototyping (Figma, Balsamiq) is a bonus—not a dealbreakerData-savvy: proficient with Excel ; exposure to Power BI, Tableau, or light SQL is helpfulStrong verbal and written communication skills; confident presenting to both execs and end-usersSeniority levelNot ApplicableEmployment typeFull-timeJob functionBusiness DevelopmentIndustriesIT Services and IT ConsultingWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr