Patient Care Coordinator for Physical Therapy Office

Patient Care CoordinatorWe're looking for a bilingual (Spanish/English) Patient Care Coordinator to join our Apopka clinic and play a key role in creating a positive, organized, and supportive experience for every patient. In this medical front desk role, you'll manage scheduling, handle patient communication, and assist with insurance verification and authorizations. You'll be the first point of contact for patients and help guide them confidently through their care. This is a great opportunity for someone with healthcare front desk experience who is dependable, organized, and passionate about helping others feel supported as they get rid of pain and become more active again.Position DetailsLocation: 125 S Park Ave, Apopka, FLSchedule: Monday Friday | 9:00 AM 6:00 PMType: Full-time, in-officePay: $16 $18 per hourWhy This Role MattersOur Patient Care Coordinators are the heart of the clinic experience. You set the tone, build trust, and guide patients from their very first phone call through every visit that follows. Many of our patients are dealing with pain, fear, or uncertainty and your calm, supportive presence helps them feel confident and cared for. That's a big reason why our community has earned 600+ five-star Google reviews. This role plays a huge part in maintaining that trust every single day.What You'll DoWelcome patients with warmth, kindness, and professionalismSchedule appointments and manage daily clinic flowVerify insurance benefits daily and manage authorizations accurately and efficientlyCommunicate clearly with patients, therapists, and team membersHandle calls, check-ins, and follow-ups with accuracy and careHelp create a smooth, positive experience from start to finishYou help people feel supported on their path to wellness and that's incredibly rewarding.Who We're Looking ForWe're seeking someone who is:Motivated and dependablePunctual and professionalLoyal and team-orientedFriendly, organized, and calm under pressurePassionate about helping others and serving the local communityExperienced in medical front desk operationsComfortable with insurance verification and authorizationsRequirements (Please Read Carefully)Bilingual (Spanish/English) RequiredAt least 1 year of healthcare front desk experience RequiredExperience verifying insurance benefits and/or obtaining authorizations Strongly PreferredMust be able to work MondayFriday, 9:00 AM 6:00 PMOnly applicants with healthcare front desk experience and bilingual Spanish will be considered.Preferred ExperiencePhysical therapy, chiropractic, or outpatient clinic settingMedical scheduling and high-volume phone handlingEMR/EHR systemsWhy Hohman Rehab?Family-owned and patient-first since 2009Strong reputation built on trust and results600+ five-star reviews from real patientsSupportive, team-focused environmentWork that truly makes a difference in people's livesHere, you're not just doing a job you're helping your community heal.Ready to Join Us?If you're looking for a full-time role that's meaningful, stable, and impactful, we'd love to hear from you. Apply today and be part of something bigger.