Director of Retail Operations & Merchandising

Director Of Retail Operations & MerchandisingMotown Museum is seeking a dynamic and hands-on Director of Retail Operations & Merchandising to build and lead our retail operation as a revenue-generating extension of the Motown brand and visitor experience. This is a unique opportunity to launch and shape a retail program from the ground up—from product strategy and store setup to team leadership and sales performance.What you'll doLead retail store launch from concept to opening readinessDevelop and execute retail strategy to drive revenue and growthOversee merchandising, product assortment, and vendor partnershipsManage inventory, financial performance, and key retail metricsBuild, lead, and develop a high-performing retail teamEnsure seamless daily operations and exceptional store presentationAlign retail offerings with exhibitions, programming, and storytellingSupport the growth of e-commerce and digital retailQualifications5–8 years of retail leadership experience, including store openingsStrong merchandising, buying, and inventory management expertiseProven ability to drive sales and manage financial performanceExperience building and leading teamsStrong operational and analytical skillsPassion for music, culture, and storytelling