City Desk Rep

Employee-Owned. Customer-Driven.This position will report to: Ryan ZimmermanApplication Deadline: 5/28/2026.Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.This position will be located in: Williston, NDThis position is posted: Both Internally and ExternallyFlexibility Option: In PersonJob SummaryThe City Desk Representative supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of “stock outs”, and maintains assigned inventory stock locations.ResponsibilitiesEssential FunctionsProvides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.Maintains a clean, safe and well-stocked City Desk display area. Displays specials and other promotion items to sell. Maintains vendor catalogs and price sheets. Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly. Abides by all safety requirements including wearing the required PPE gear.Non-essential FunctionsParticipates in the marketing planning and strategizing for Border States product lines, as needed. Participates in the implementation and success of marketing plans, as required.Attends sales meetings as required and keeps current on new products and applications.Assists with receiving, shipping and other warehouse associate functions, as required. Ensures all batched managed material is labeled accurately and inventoried, as needed.QualificationsMinimum of a 2-year business/trade degree preferred or the equivalent in work experience. Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred. Requires the ability to read, write, and speak in English. Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software. Skills And AbilitiesExcellent interpersonal, written, and verbal communication, reading skillsAbility to effectively plan and organize. Excellent customer service skills include being competent, accurate, responsive, and engaged.Physical RequirementsLift and carry requirements (weight and frequency):Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%Lift from Floor to Waist:< than 10 lbs. - Occasionally10 to 25 lbs. - Occasionally26 to 50 lbs. - Occasionally51 to 75 lbs. - Occasionally76 to 100 lbs. - Occasionally101 + lbs. - OccasionallyAbove Waist Lift:< than 10 lbs. - Occasionally10 to 25 lbs. - Occasionally26 to 50 lbs. - Occasionally51 to 75 lbs. - Occasionally76 to 100 lbs. - Occasionally101+ lbs. - Not at allUnilateral Carry:< than 10 lbs. - Occasionally10 to 25 lbs. - Occasionally26 to 50 lbs. - Not at all51 to 75 lbs. - Not at all76 to 100 lbs. - Not at all101+ lbs. - Not at allBilateral Carry:< than 10 lbs. - Occasionally10 to 25 lbs. - Occasionally26 to 50 lbs. - Occasionally51 to 75 lbs. - Occasionally76 to 100 lbs. - Not at all101+ lbs. - Not at allPhysical ActivityFrequency at which you would do the following in a typical day:Sitting (a continuous period of being seated) - Not at allStanding (for sustained periods of time) - FrequentlyWalking (moving about on foot to accomplish tasks) - ContinuouslyBending/Stooping (downward and forward) - OccasionallyCrawling (moving about on hands and knees or hands and feet) - Not at allClimbing/Walking Stairs (ascending or descending) - OccasionallyReaching (extending arms in any direction) - FrequentlyCrouching/Squatting (bending the body downward and forward by bending leg and spine) - OccasionallyKneeling (bending legs at knee to come to rest on knee(s)) - OccasionallyBalancing (maintaining body equilibrium to prevent falling) - FrequentlyRepetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - OccasionallyTrunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - OccasionallyPushing/Pulling (using upper extremities to press against or draw or tug) - OccasionallyHandling (applying pressure to an object with the fingers and palm) - ContinuouslyFingering (picking, pinching, typing; working primarily with fingers and not whole hand) - FrequentlyTalking (expressing or exchanging ideas by means of the spoken word) - ContinuouslyDriving (the control and operation of a fork lift) - OccasionallyDesk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - ContinuouslyUse of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - FrequentlyHearing (perceiving the nature of sounds at normal speaking levels) - ContinuouslyExposure (to adverse weather & temperature conditions) - FrequentlyTravel (travel needed to perform job duties) - Not at allAdditional InformationThis job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.ValuesAs a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.MissionBorder States provides value to our customers by delivering innovative product and supply chain solutions.Service PhilosophyWe earn customer loyalty and confidence by caring about their needs and adding value to everything we do.Service StandardsBorder States employee-owners are competent, accurate, responsive, and engaged .Your careerYou know the opportunities at Border States are endless. Is this position the next step in your career here? What are you waiting for? Apply today!Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.Equal Opportunity For AllIt’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.Drug Free/Smoke Free workplace