FT Retail Ambassador

ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit www.adusasc.com. Position Summary:The Retail Ambassador is the primary point of contact between our Supply Chain campuses and retail locations they support. This position has day-to-day operational interaction and support with retail, schedules ongoing meetings and conferences between the groups and identifies areas for education and improvements in common procedures.What you'll be doing-Point person to receive calls and communications from retail partners.Forward concerns promptly to appropriate areas within the operation or relevant subject matter experts.Communicate to retail location leadership any variance or information that may impact store operationsProactively solicit feedback from retail leadership on service levels, specific store location requests, or areas of concern.Connection (Weekly)Report out to campus leaders on current trends and consistent areas of concern in order to help create improved relationships and performanceSchedule regular meetings for all levels of leadership to interact with partners in retailSchedule regular store visits for campus leadership team EducationAs a result of feedback from daily and weekly activities, schedule and create educational opportunities to advance cross functional understanding between the campuses and retail locationsKnowledge:• Broad understanding of Distribution/Transportation and/or Retail Operations• Working Knowledge of Microsoft OfficeSkills:• Basic computer and clerical skills• Strong verbal and written communication skills• Time management• Attention to details and follow-through• Organizational skills• Strong Customer Service skills• Quality focus• Basic Problem Solving• Basic Documentation Skills• Phone/Email Skills• Analyzing InformationAbilities:• Communicate to all levels of leadership, operations and external partners• Communicate well by email, phone and present in person• Communicate and complete required record keeping functions• Articulate and align associates with department and business goals• Must be able to work needed schedule to perform assigned dutiesExperience:• 3 years' experience Distribution, Transportation, or Retail experience• 1-year clerical or specialist positionJob Type: Full-timePay: $19.90 - $36.00 per hourWe are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.