Technology Solutions Architect #5374

Target Hiring Range: $143,516-$189,558 Department: Chief Information Officer Posting Date Range: 4/16/2026-4/30/2026 Pay Grade Range: $143516-$195704Work Hours: 8:30am-5:30pmFLSA Status: ExemptRemote Work Status: HybridHybrid Schedule: 6 days per month on site with specific scheduled days and times subject to the operational needs of the team as well as manager approval.All remote or hybrid work arrangements must be performed from within the continental United States, subject to Sergeant at Arms approval. The Senate Sergeant at Arms does not pay for relocation expenses. This vacancy announcement closes at 7pm EST. Late applications will not be accepted.Job Description JOB OVERVIEW The Target Hiring Range for this position is: $143,516-$189,558The U.S. Senate Sergeant at Arms (SAA) / Chief Information Officer (CIO) organization seeks a highly experienced Technology Solutions Architect specializing in ServiceNow’s Security modules. This role is critical in designing and implementing secure, scalable solutions tailored to the unique needs of the U.S. Senate. The selected candidate will collaborate with various stakeholders to architect ServiceNow security frameworks, ensure compliance with regulations, and enhance the organization's overall security posture.Responsibilities:The Administrative Systems team relies on the Technical Solutions Architect to deliver solutions and support for multiple specialized applications within ServiceNow, particularly in designing robust security frameworks. This role requires extensive ServiceNow platform knowledge and strong leadership and communication skills to collaborate effectively with cross-functional teams.Architectural Design: Lead the design and development of secure solutions within ServiceNow, ensuring alignment with business objectives and regulatory requirementsPlatform Development: Oversee configuration of ServiceNow applications, including workflows, user interfaces, integrations, and scripts.Technical Leadership: Provide technical leadership and guidance to development teams, ensuring best practices in coding, architecture, and solution design are followed.Integration Management: Design and implement integrations between ServiceNow and other enterprise systems, ensuring seamless data flow and process automation.Stakeholder Collaboration: Collaborate with SAA/CIO security and other teams to gather requirements and translate them into secure, efficient solutions.Performance Optimization: Monitor and optimize the performance of ServiceNow applications, ensuring high availability, scalability, and responsiveness.Project Management: Lead projects from conception to post-implementation review, ensuring on-time delivery. ServiceNow Security Modules Expertise: Deep knowledge and hands-on experience in ServiceNow Security modules, including Security Incident Response (SIR), Vulnerability Response (VR), Governance, Risk and Compliance (GRC), and Threat Intelligence.Governance & Compliance: Enforce governance frameworks and coding standards to ensure federal security regulations (e.g., FISMA, NIST) compliance.Continuous Improvement: Identify areas for improvement in security processes and architectures.Troubleshooting and Support: Resolve technical issues and provide advanced ServiceNow support.Documentation and Training: Develop technical documentation and train teams on ServiceNow best practices.Key Accountabilities/Essential Job DutiesActs as a senior team leader responsible for structuring complex solutions and delivering IT services. Provides technical guidance and architectural recommendations for designing, building, testing, deploying, and maintaining highly available, scalable, and secure applications, systems, and services. Provides long-range strategic planning activities for the Senate in the areas of modern IT systems and services. Monitors the impact of technological developments; identifies emerging technologies and scopes potential Senate utility. Leads product evaluations and technical studies and task forces; directs pilot testing programs; analyzes new technology for its impact on the Senate environment; tests new releases on Senate supported platforms; develops product configuration standards for use in the Senate environment; recommends strategic direction for the Senate. Creates and reviews system architectures; analyzes system requirements and ensures that systems will be effectively integrated with current applications. Acts as a technical leader and mentor to implementation teams and collaborate across the organization to provide leadership and guidance on technical solutions; Collaborates across organizations in the creation of valuable technology solutions. JOB SPECIFICATIONS Required EducationBachelor's degree in computer science, Information Technology, Engineering, or an equivalent combination of education and work experience.Other Duties/ ResponsibilitiesDevelop proof of concept applications to validate proposed solutions.Continuously review and evaluate the effectiveness of solutions and propose changes as needed. Contract(or) oversight. Assist with the establishment and adoption of technology architecture standards and methodologies. Write policies. Consult with/lead other Senate teams.Write RFPs. Review and evaluate responses to RFPs.Required Work Experience8-10 years’ experience as a lead software engineer and demonstrated leadership and mentoring skills.Required Special Skills/ KnowledgeAs part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. Excellent oral and written communication skills. Excellent interpersonal skills and ability to collaborate with team members and stakeholders from across the organization. Ability to explain technical challenges and solutions to both technical and non-technical audiences. High level of self-discipline and ability to work independently. Strong leadership skills. High attention to detail and ability to organize, manage, and prioritize many tasks. High aptitude for continuously learning new skills.Desired SkillsExperience with API development, SOA, RESTFUL services, and JSON.Knowledge in Agile/Scrum methodologies, SDLC, and GitLab.Proficiency in ITIL or other IT service management frameworks.Understanding of ServiceNow upgrade methods and best practices.Operationalizing ServiceNow Cyber Security modules.5+ years of hands-on experience in ServiceNow Security Operations (SecOps) and Governance, Risk, and Compliance (GRC).8+ years with ServiceNow implementing, designing, developing, and supporting key features: CMDB, ITSM, ITAM, ITOM, IRM, Change Management, and others.Desired SkillsServiceNow Expertise: Advanced proficiency in ServiceNow Security Operations (SecOps) modules, including Security Incident Response, Vulnerability Response, Threat Intelligence, and Governance, Risk, and Compliance (GRC), including Business Continuity Management (BCM).ITSM, ITAM, & ITOM Knowledge: Strong understanding of IT Service Management (ITSM), IT Asset Management (ITAM), and IT Operations Management (ITOM) principles and practices.Integration Skills: Hands-on experience integrating ServiceNow with third-party security tools (e.g., SIEMs, firewalls) using REST/SOAP APIs and ServiceNow’s IntegrationHub. Federal Security Standards: Familiarity with federal security regulations such as FISMA, NIST, and FedRAMP.Development Tools: Proficiency with ServiceNow development tools, including Flow Designer, Service Portal, and scripting languages like JavaScript and GlideScript.Web Development: Working knowledge of JavaScript, AngularJS, HTML, and CSS for ServiceNow development. Cloud & Infrastructure Knowledge: Solid understanding of cloud computing and infrastructure-as-a-service (IaaS) principles.Performance Optimization: Proven ability to monitor and optimize ServiceNow applications for high availability and scalability.Database & System Design: Skilled in database design, system integration, and overall ServiceNow architecture optimization.Project Management: Lead technical projects within an Agile environment, managing the project lifecycle from conception to post-implementation review to ensure timely delivery. Provide mentorship to junior team members and effectively balance multiple priorities.Communication: Strong verbal and written skills for engaging both technical and non-technical stakeholders.Desired CertificationsServiceNow Certified Implementation Specialist (CIS) in Security Operations or GRC is preferred.Relevant certifications in cybersecurity (e.g., CISSP, CISM, CEH) are a plus.Working ConditionsNo exceptional physical demands.Security ClearanceThis position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance. CONDITIONS OF EMPLOYMENT To be employed by a Senate employing office in a paid position in the continental United States an individual must: Be a U.S. citizen; Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C.1324b(a)(3)(B); Be (i) admitted as a refugee under 8 U.S.C.1157 or granted asylum under 8 U.S.C.1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law).Employment is contingent on background / security investigation results. BENEFITS AT-A-GLANCE The SAA provides a highly competitive benefits package for all SAA staff. Our benefits extend beyond health care coverage to help provide employees with student loan reimbursement, professional development, transportation subsidy, TSP/retirement savings, access to our Employee Assistance Program, and more! For more information regarding SAA’s benefits, please visit https://sen.gov/OPPW . ACCOMMODATIONS As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to employment@saa.senate.gov with “Accommodation” in the subject line. VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE If you are identifying as veterans' preference eligible under the VEOA, please use this link to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the "Thank You" page after you have submitted your job application.Candidates only need to apply one time for veterans’ preference to be considered for all future veterans’ preference positions within the Senate Sergeant at Arms. All supporting documents must ONLY be provided within the Veterans’ Preference Application and within the stated deadline of the job announcement. Late applications for veterans’ preference will not be considered. Documentation to obtain veterans’ preference will not be considered if attached to the job application. If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email SAARecruitment@saa.senate.gov . To view additional information regarding the VEOA, please click here . An applicant who declines to self-identify as a disabled veteran and/or to provide information and documentation regarding his/her disabled veteran’s status will not be subjected to an adverse employment action, but the individual may be ruled ineligible for veterans’ preference.