Service Manager

Lead a High-Performing Equipment Service TeamIf you’ve come up through the ranks in equipment service - maybe as a technician, lead tech, or supervisor and you’re ready to take the next step, this could be a great opportunity.We’re working with a well-established equipment dealership with a strong reputation in the area. This is a hands-on role where you’ll run the day-to-day service operation, support a team of technicians, and serve as the point person for customers.What you’ll be doing· Oversee daily operations of a busy service department· Dispatch field technicians and coordinate shop workflow· Handle incoming service calls and customer requests· Manage work orders, paperwork, and billing accuracy· Quote repairs and follow jobs through completion· Work with manufacturers on warranties, recalls, and service campaigns· Train and mentor technicians· Maintain a safe, organized, and efficient work environmentWhat we’re looking for· Experience in a service leadership role within a dealership environment· Strong mechanical background - you’ve been hands-on at some point· Experience dispatching and scheduling technicians· Comfortable dealing directly with customers· Background in material handling, construction, or similar equipment is a plus· Organized and able to keep multiple priorities movingWhy this role stands out· Stable, well-run company with a great reputation locally· Strong culture and supportive leadership· Opportunity to take ownership of the service function· Hands-on role with real impact—not just sitting behind a deskIf you’d be open to learning more, feel free to apply or reach out directly to me. Happy to walk you through the details.Work Authorization:Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship—whether employer, third-party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.