Front Office Staff for 4D and Prenatal Ultrasound Clinic
Job Description
OverviewWe are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role is essential in ensuring the smooth operation of our sonography office, requiring strong communication skills and strong customer service skills.Schedule - if you can not or do not want these hours, please do not apply.Monday and Wednesday 8am to 3pmTuesday and Wenesday 5pm to 9:30pmEvery other Friday 2:30pm to 9pmEvery other Saturday 8am to 6pmClinic hours are by appointment only, so hours may change slightly each week do to scheduling.DutiesGreet patients and visitors warmly, providing excellent customer service at all times.Manage incoming callsSchedule patient appointments efficiently while maintaining the clinic’s calendar.Check in clients and take payment before each appointment is taken back for their ultrasoundHandle all cash and credit card processingDo end of shift duties that include, but not limited to; batch credit card transactions, complete end of day paperwork and manage all client informationHandle clerical tasks such as filing, typing, and data entrySupport the sonographers with administrative tasks as needed to enhance client care.Ensure the front desk area is organized and welcoming at all times.QualificationsPrevious experience in a medical office or clinic setting is preferred.Familiarity with health information managementProficiency in Microsoft Office applications and strong computer skills are required.Bilingual candidates are encouraged to apply to enhance patient communication.Strong organizational skills with attention to detail to manage multiple tasks effectively.Excellent phone etiquette and customer service skills are a must.Ability to work collaboratively within a team environment while also being self-motivated.Manage the cleaning and upkeep of the front desk area, lobby, office and bathrooms at all times.Join us in providing outstanding care to our patients while ensuring efficient office operations!Job Types: Full-time, Part-timePay: From $15.00 per hourExpected hours: 10 – 30 per weekWork Location: In personJob Type: Part-time