Lead Technician

Job Summary:Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.Requires excellent communication skillsSelf-motivated, task-driven, and able to apply “best practices” theoryStrong problem-solving skillsAbility to use hand and power toolsKey Job Responsibilities:Complete one-room audio/video installs and setupAdvanced troubleshooting of simple systemsBasic networking/data system installation and setupBasic understanding of multi-room systems and setupBasic understanding of security system programming and designCompletion of Alarm.com Academy (or obtain within 6 months of hire)Minimum Job Requirements:Strong verbal and written communication skillsHighly detailed, organized, and multitask drivenClean driving record and background check (required for DCJS certification)Minimum of 1-year field experienceDisclaimer:The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.