General Manager

We are looking for excellent full‑time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service, and proactively manage the front‑ and back‑of‑house team. The ideal candidate is focused on excellent customer service and operational results, has demonstrated restaurant leadership experience, and has a passion for growing the business. What we can offer you: Discounted meals Additional employee discounts Internal career growth opportunities Responsibilities Responsible for recruiting, selecting, orienting, training, assigning, and scheduling team members, in partnership with the District Manager. Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members. Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures. Communicates in a timely and effective manner with the District Manager about operational and human resources issues. Performs regular restaurant inspections to ensure the team and restaurant meet standards. Tracks inventory and ensures accurate record keeping. Identifies and resolves issues with food preparation; helps team handle customer service issues with grace, courtesy, and the goal of cultivating happy, returning customers. Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, injury reporting, equipment maintenance, and compliance with health and legal regulations. Accomplishes company goals by accepting ownership for new and different job responsibilities and exploring opportunities to add value. Key Skills and Abilities Guest service mentality; genuine desire to serve guests. Maintains a calm, tactful demeanor when dealing with difficult situations. Ongoing learner; exhibits curiosity and an interest in self‑improvement. Ability to measure performance subjectively and objectively. Cultivates an attractive culture within the restaurant. Handles numerous job duties essential to running a restaurant. Competent in labor management, store operations, and customer care. Superior leadership, organizational, and time‑management skills. Confident and professional demeanor; inspires trust, models best practices, and cultivates morale and teamwork among team members. Proactive problem‑solver and decision‑maker. Thoroughly understands the importance of good hygiene and food handling practices. Flexible schedule required, including weekends and nights. Strong work ethic. Minimum of 3 years of previous food service, retail, or restaurant supervisory experience. Restaurant experience is required. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation, or any other classification protected by law. #J-18808-Ljbffr