Medical Administration Specialist (Picture Archiving and Communication System)

Company DescriptionCompass Government Solutions is a Woman Owned Small Business serving those who have served our nation and is committed to excellence in our daily practices. At Compass Government Solutions (CGS), our employees are our most valuable piece of the puzzle.Job DescriptionNaval Medical Center San Diego – San Diego, CACompass Government Solutions is currently recruiting qualified Medical Administration Specialists (PACS) to provide Picture Archiving and Communication System (PACS) support services at Naval Medical Center San Diego in San Diego, California. This position supports imaging informatics, radiology workflow operations, PACS administration, and clinical systems support in a military medical center environment.Work ScheduleThe Medical Treatment Facility (MTF) operates 365 days per year, 24 hours per day.PACS services shall be provided Sunday through Saturday, between the hours of 0700–0659. Shifts will normally be scheduled for 8.5-hour or 11-hour shifts to support 24-hour and weekend coverage.Healthcare Workers (HCWs) may be scheduled on a rotating basis for weekend coverage, including Saturdays and/or Sundays. Each shift includes an uncompensated 30-minute or 60-minute meal break.Duty Hours: NoneOn-Call Hours: NoneCall-Back Hours: NoneOverage Hours: NoneJob Duties:Monitor healthcare delivery plans, patient demand, access-to-care compliance, and quality-of-care initiatives impacting MTF operationsPrepare presentations, project papers, staff reports, biometric reports, and administrative correspondence for leadershipConduct studies and support projects, programs, and initiatives related to military healthcare activitiesImplement MTF policies and initiatives to improve operational effectiveness, efficiency, productivity, customer satisfaction, and quality improvement effortsSupport clinical protocols and imaging workflow operationsMonitor, maintain, and support daily PACS operations to ensure system performance and availabilityProvide Tier I–III troubleshooting support for PACS, RIS, modalities, and connected systemsBuild and maintain worklists, hanging protocols, and user profilesSupport DICOM device configuration, modality integration, and exam code mappingCoordinate with IT, cybersecurity, networking, and vendor teams to resolve system issues and implement enhancementsParticipate in PACS upgrades, migrations, testing, workflow redesign, and system rolloutsMaintain documentation related to incidents, system changes, downtime procedures, SOPs, and training materialsProvide training and workflow guidance to end users, radiology staff, and clinical teamsAssist with data reporting, analysis, audit responses, and quality assurance initiativesServe as liaison between radiologists, technologists, IT staff, and vendors to support imaging system operations and workflow optimizationQualificationsEducationBachelor’s degree in healthcare administration, business, information management, or related medical discipline requiredCertificationCertified Imaging Informatics Professional (CIIP) requiredPACS Administrators Registry and Certification Association (PARCA) certification preferred, including:CPASCDIPCPSACybersecurity certification preferredAdditional QualificationsThe following qualifications are not required, but preferred:Experience with Fuji Synapse PACS, PowerScribe, or similar radiology reporting systemsExperience with military, federal, or DoD/DHA healthcare systemsKnowledge of cybersecurity practices, Authority to Operate (ATO) processes, and secure configuration guidelinesExperience performing PACS data migrations, system upgrades, or table/worklist buildoutsAdvanced understanding of imaging workflows across Radiology, Cardiology, and specialty clinicsVendor coordination experience with imaging, network, or reporting system vendorsCitizenship/Security:U.S. citizenship is required for this position due to access requirements for U.S. Government computer systems and networks. Additional InformationBenefits:At Compass Government Solutions, we value our team and offer a comprehensive benefits package designed to support your health, well-being, and professional growth:Competitive Salary – Recognizing your skills and experience. Accrued Paid Time Off & Paid Federal Holidays – Balance work and life with time to recharge. Medical, Dental, and Vision Plans – Flexible coverage to meet your needs. Capital Services' CSI Benefits Packages – Our signature benefit offering enhanced coverage, mental health support, and specialized resources tailored to our employees’ unique needs. 401(k) Plan – Planning for your future has never been easier. Life & Disability Insurance – Protection and peace of mind for you and your family. EOE AA M/F/Vet/DisabilityCompass Government Solutions is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.