Senior Content Writer

Job Description: Write, edit, and proofread content across channels including website copy, blog posts, member newsletters, social media, email campaigns, and marketing collateral Develop member-facing communications that explain benefits, care programs, and health plan features in plain, accessible language Create provider- and broker-facing content that articulates Harbor Health's value proposition as a payvider and ACO partner Collaborate with clinical and operations teams to accurately represent Harbor's care model, HEDIS initiatives, and population health programs Translate regulatory and compliance-driven content (e.g., CMS/TDI requirements) into member-friendly formats — EOBs, plan documents, FAQs Maintain and evolve Harbor's brand voice and editorial standards across all content types Support SEO strategy by producing optimized content that drives organic traffic and member engagement Manage multiple content projects simultaneously, meeting deadlines in a fast-paced startup environment Partner with the Creative Director and design team to ensure content and visual elements are cohesive and on-brand Track content performance metrics and incorporate insights to continuously improve effectiveness Assist in building a content library and knowledge base for internal and external use Requirements: 5+ years of professional writing experience, with a portfolio demonstrating range (digital, long-form, and/or marketing copy) Bilingual in English and Spanish — a meaningful advantage given Harbor's Texas member population Experience writing in a healthcare, health insurance, or health-tech context Strong command of plain-language writing principles for consumer-facing audiences Ability to distill complex, technical, or regulatory information into clear and engaging content Excellent editing and proofreading skills; strong attention to detail Comfortable managing multiple concurrent projects and adapting quickly in a startup environment Proficiency with content management systems and digital publishing tools Benefits: Opportunity to shape how Harbor Health communicates its story — across member education, plan marketing, and community engagement — at an inflection point in the organization's growth Collaborative and dynamic work environment An organization made of people who are passionate about changing the healthcare landscape Competitive salary and benefits package Professional development and growth opportunities A transparent and unique culture