Logistics Manager
About Frame FitnessAt Frame Fitness, we’re redefining how people move, feel, and connect with their bodies. Our mission is to make Pilates-inspired fitness more accessible, empowering, and beautiful through the Frame Reformer and our on-demand platform. We’re a fast-growing wellness brand driven by creativity, community, and innovation — and we’re looking for someone who shares that same energy.Role DescriptionWe’re looking for a Logistics Manager to join our team, hiring immediately. This person will take ownership of our end-to-end logistics operations — ensuring a seamless experience from warehouse to customer, across both B2B and B2C channels.You’re highly organized, solutions-oriented, and thrive in fast-paced environments. You understand the complexity of domestic and international shipping, inventory flow, and warehouse coordination — and know how to build systems that scale.This is a hands-on, strategic role where you’ll work closely with operations, customer experience, and leadership to optimize and elevate our logistics infrastructure.Location: Remote (U.S. preferred)Hours: Full-time, Monday–Friday (9–5)Travel: Occasional (warehousing, partners, or team needs)Employment Type: Full-Time Contractor (Consulting)What You’ll DoLogistics & Shipping Operations:Own and manage all shipping operations across B2C and B2B channels.Oversee domestic and international shipping processes, including carrier selection, rate negotiation, and delivery optimization.Serve as the primary point of contact for all carrier communication (UPS, FedEx, freight partners, etc.), managing relationships, issue resolution, and performance.Troubleshoot shipping issues (delays, damages, customs, etc.) and implement proactive solutions.Ensure a seamless post-purchase experience in collaboration with customer support.Warehousing & Fulfillment:Manage relationships with 3PL partners and warehouses.Optimize fulfillment workflows to improve efficiency, accuracy, and cost.Monitor SLAs and performance metrics for warehouse operations.Support onboarding of new warehouse partners as needed.Inventory Management:Oversee inventory tracking, forecasting, and replenishment.Implement systems and processes to maintain accurate stock levels across all channels.Coordinate with internal teams on production timelines and demand planning.Reduce stock discrepancies, backorders, and inefficiencies.Process Optimization & Strategy:Build and refine scalable logistics systems, tools, and SOPs.Identify cost-saving opportunities across shipping, storage, and fulfillment.Analyze logistics data and KPIs to drive continuous improvement.Ensure compliance with international shipping regulations and documentation.Cross-Functional Collaboration:Work closely with operations, customer experience, and leadership teams.Support product launches, partnerships, and key business moments with strong logistics planning.Act as the go-to expert for all things logistics within Frame.Nice to HavesExperience scaling logistics for a high-growth consumer brand.Background in fitness, wellness, or hardware products.Familiarity with international expansion and global shipping strategies.Qualifications5+ years experience in logistics, supply chain, or operations, with direct ownership of shipping, warehousing, and inventory across B2C and B2B channels.Strong expertise in domestic and international shipping, including customs, duties, and cross-border logistics.Proven experience managing carrier relationships (UPS, FedEx, freight partners, etc.), including rate negotiation, issue resolution, and performance optimization.Hands-on experience working with 3PLs and warehouse partners, with a track record of improving fulfillment efficiency and accuracy.Experience owning or supporting inventory management systems, forecasting, and demand planning.Demonstrated ability to build, optimize, and scale logistics processes in a fast-paced or high-growth environment.Strong analytical and problem-solving skills, with the ability to use data to drive decisions and cost efficiencies.Highly organized, detail-oriented, and operationally minded — you don’t let things slip.Clear communicator with the ability to collaborate cross-functionally and manage external partners effectively.Comfortable operating both strategically and hands-on in a lean team environment.Why Join FrameBe part of a rapidly growing wellness brand at the intersection of design, movement, and innovation.Work alongside a passionate, creative, and mission-driven team.Flexible, high-impact role with ownership and autonomy.Opportunity to help build and scale core operational infrastructure.Potential for long-term engagement as we grow.How to ApplySend your resume and a cover letter outlining your relevant experience to vanessa@framefitness.com with subject line:“Logistics Manager – [Your Name]”