Development Coordinator

DescriptionPortland Japanese Garden - a 501(c)(3) non-profit in Portland, Oregon - is hiring for a full-time Development Coordinator. The Development Coordinator will have primary responsibility for overseeing the daily operation of the database and be the point person for the Development Department's administration tasks. This position is perfect for someone who is detail-oriented, able to shift quickly between projects and priorities, and exemplifies professionalism and courtesy. The range of duties requires the ability to both manage a proactive and time-sensitive work schedule on an independent basis and to work productively as part of both the individual and institutional giving teams.This position reports to the Philanthropy Manager and will work from our remote office, located off the Sylvan exit of Highway 26, with the ability to work from home one day per week after completing the 90-day introductory period.Primary DutiesDonor Database Administration and MaintenanceOversee the daily operation of the database including ensuring the accuracy and integrity of the data, maintaining updated donor information, booking event or admission tickets, updating duplicate records and donor solicitation preferences.Enter all gifts received into the database and lead donor acknowledgments for individual, corporate, and foundation gifts.Maintain tracking of in-kind gifts for input into the database.Serve as the point person for Development list creation including mailings, emails, and donor recognition.Maintain updated documentation of Development's Tessitura processes and procedures.Manage all online giving tools, including processing EFT and credit card donations.Monitor recurring gifts, ensuring that recurring gifts are on schedule. Follow up with donors when electronic payment information needs to be updated.Reconcile donations on a monthly and annual basis with the Finance Department.Generate pledge reminder letters and monitor overdue pledges.Provide documentation to the Finance Department as needed for record keeping and auditing purposes.Classifying and filing documents, including donation documentation and sorting for the development team.Support the development team with entering donor activities/plans, tracking donors through the moves management process, updating giving interests, and other relationship management tracking.Donor Engagement and Fundraising SupportLeverage member insights and data to inform Golden Crane Society stewardship strategies, cross-promote giving opportunities, and enhance the overall donor/member experience.Manage list pulling and the merging Golden Crane Society renewal letters.Assist development team with event coordination, including tracking RSVPs, creating name tags and overseeing the event check-in process.Work with Philanthropy Manager to write renewal and acknowledgement letters.Assist with yearly annual tax receipting for donors.Maintain/track Golden Crane records, benefit administration, and special requests.Provide note taking support for weekly Development Team and Prospect meetings.Work with the development and membership team to consider opportunities for upgrading memberships to become premium Golden Crane Society members, including creating segmented upgrade campaigns and crafting compelling messaging.Support membership events, help cover the Membership Center, and assist with membership contribution entry as needed.Order and inventory department supplies.Other duties and projects assignedOther ResponsibilitiesFamiliarize oneself with the organization and the Employee HandbookGet to know fellow staff members, developing trust, establishing credibility, encouraging teamwork, and creating an atmosphere of open, honest, two-way communication.Be welcoming and friendly with PJG volunteers, Board members, donors, and visitors.Maintain a high level of professionalism in manner and appearance.Adhere to Garden Dress Code (business casual).QualificationsStudies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the position, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for this role.Two years of experience in development, membership, or equivalent combination of different experiences working with clients, vendors, donors and membersTwo years of experience working with nonprofit databases (Tessitura experience preferred)Experience with digital programming is desirable but not requiredStrong proficiency with Outlook, Excel, and PowerPointStrong organizational and analytical problem-solving skillsStrong communication abilities, clear writing and articulate speaking abilityExcellent customer service skillsA proven track record of working well with others, adapting to others' work styles, and professional interactions with co-workers and/or vendorsStrong listening skills, giving full attention to what other people are saying or asking, taking time to understand the points being made, and asking questions when appropriateOrganized and highly proficient at keeping a systematic schedule and calendar.Special RequirementsComfortable working in an open-office environmentPersonal passion for Japanese culture and history, art and design, travel, and/or landscape design and horticultureBeing bilingual in any language is a plusValid driver's license and reliable vehicle to travel between the various Garden campuses (mileage reimbursement provided)Compensation & ScheduleWage: $22.00 - $23.00/hour, depending on experienceThis is a full-time, hourly, non-exempt position with 40 hours per week. Shifts are typically 8 hours (plus 1⁄2 hour lunch), 8:30 am to 5:00 pm, with some flexibility. Occasional evening and/or weekend work is required.Benefits:o health, dental, and vision insurance (premium 100% covered for employees), with partial deductible reimbursemento 401k plan (after 6 months, with 4% employer match after 1 year)o flexible spending accounts for medical and dependent care expenseso paid time off:----vacation: 2 weeks (10 days) per calendar year to start, with regular increases----wellness: 10 days per calendar year----holidays: 10 holidays per yearo free access to the Employee Assistance Program (EAP)ApplicationsTo apply, please submit a resume, cover letter, and three work-related references to https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7110089. Incomplete applications will not be considered. Please no phone calls or hand delivered applications. Applications will be accepted until the position is filled.All submitted applications will be held in confidence.We encourage all potential applicants to watch our video entitled "Come to Understand: Welcome to Portland Japanese Garden" (5:56 minutes).Listing TypeJobsCategoriesFundraising/DevelopmentPosition TypeFull TimeExperience LevelMid LevelEmployer TypeDirect EmployerSalary Min22.00Salary Max23.00Salary Type/hr.