Liability Claims Adjuster

Liability Claims AdjusterDepartment: Claims Administration & AdjustingEmployment Type: Permanent - Full TimeLocation: Home United StatesReporting To: Cheri SatherCompensation: $75,000 - $85,000 / yearDescriptionOur StoryImagine being part of a team that's not just shaping the future but actively driving it. At Davies North America, we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.The Liability Claims Adjuster is responsible for the investigation, evaluation, negotiation, and resolution of liability claims on behalf of our clients. This role requires independent judgment in determining compensability, coverage, liability, damages, and appropriate reserving, while ensuring claims are handled in compliance with client-specific guidelines, internal standards, and applicable statutory and regulatory requirements.Key ResponsibilitiesInvestigate and evaluate liability claims to determine coverage, liability exposure, damages, and appropriate resolution strategyAnalyze claim exposure and recommend the proper course of action to achieve timely and appropriate settlement outcomesSet, monitor, and adjust claim reserves in accordance with established reserving practicesCommunicate effectively with insureds, claimants, attorneys, clients, vendors, and other involved parties throughout the claim lifecycleDevelop and coordinate litigation and defense strategies with assigned defense counsel when applicableNegotiate settlements and manage claims through resolution in alignment with client expectations and authority levelsEnsure all claims are handled in accordance with client guidelines, Davies (PGCS) policies and procedures, and applicable statutory, regulatory, and ethical requirementsMaintain clear, accurate, and timely documentation of all claim activity to support defensible claim outcomesPlan, prioritize, and organize workload effectively to meet service level expectations and deadlinesEmbrace ongoing learning, feedback, and professional development in a dynamic claims environmentSkills, knowledge & expertiseWorking knowledge of liability claims handling practices and industry standardsStrong negotiation skills with the ability to evaluate documentation and settlement valueEffective written and verbal communication skillsAbility to exercise sound judgment and manage claims independentlyProficiency with claims management systems and standard business softwareStrong organizational skills with attention to detail and documentation qualityAbility to adapt to changing priorities and handle new challenges effectivelyOne (1) or more years of liability or claims-related experience with demonstrated performance and achievementFour-year college degree preferred, or equivalent combination of education and relevant work experienceEqual Employment Opportunity & Legal NoticesBenefitsAt Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:Medical, dental, and vision plans to support your health and that of your familyA 401(k) plan with employer matchingTime-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employeesPaid holidaysLife insurance and short-term and long-term disability coverageBenefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location.Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.Diversity and InclusionDavies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.Compensation Transparency:The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.Background Check & Fair Chance ComplianceAny background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair-chance hiring requirements.Massachusetts NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.