Seasonal - Zoo Guest Services

TITLE: Admissions/ Ticket Sales/Gift Shop GENERAL PURPOSE: Position works directly with Zoo Staff to ensure daily operating of admissions and gift shop runs smoothly. The work atmosphere is comfortable, relaxed and unpredictable. PRIMARY DUTIES AND RESPONSIBILITIES: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Answer customer questions regarding Roosevelt Park Zoo Answer phones and direct traffic on weekends. Take daily ticket sales, wagon rental, and sell membership passes for GMZS Operate and balance cash register Cleaning and maintaining admissions counter, Visitor Center entry and bathrooms Stocking and organization of gift shop area Provide assistance in other areas of the Zoo as required. Performs other duties as assigned or required. MINIMUM QUALIFICATIONS: Strong communication skills Enthusiastic and outgoing Ability to work accurately with money Ability to stand for long periods of time Motivated Team player Must be flexible and willing to help in the zoo, as needed Work Environment: Work is performed in and around zoo facilities. Subject to regular interaction with the public, standing for extended periods of time, and lifting objects weighing up to 50 pounds TITLE: Concession StandGENERAL PURPOSE: Assists in concession stand operations for the Roosevelt Park Zoo PRIMARY DUTIES AND RESPONSIBILITIES: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Participates in day-to-day concession stand operations including customer service, food preparation, and health and safety. Monitors and ensures departmental compliance with all health regulations governing food preparation and handling. Assigned work tasks within the concession stand. Provides service to concession stand customers; takes orders and prepares food and drinks. Responds to customer inquiries pertaining to the Roosevelt Park Zoo. Operates cash register and performs daily balancing of cash drawer. Assists with concession stand inventory. Participates in cleaning and maintaining concession stand facilities: interior, exterior and bathrooms. Provide assistance in other areas of the Zoo as required. Performs other duties as assigned or required. MINIMUM QUALIFICATIONS: Education and Experience: High School Diploma or equivalent, or an equivalent combination of education and experience. Required Licenses or Certifications: Must possess a valid North Dakota Driver's License. Required Knowledge of: Principles and practices of concession stand operations. Health and safety regulations governing food handling. Required Skill in: Ensuring compliance with all regulations governing the handling and preparation of food. Providing customer service to the public and responding to zoo related inquires. Preparing food, operating a cash register, and maintaining supply inventories. Work Environment: Work is performed in a concession stand environment and in and around zoo facilities. Subject to regular interaction with the public, standing for extended periods of time, and lifting objects weighing up to 50 pounds.