Busser

Compensation: $21.13 per hourJOB OVERVIEW:As a Four Diamond property, The Westin Anaheim Resort is committed to delivering an exceptional, elevated, and highly personalized level of hospitality. The Busser is a universal support role that is integral to the success of the overall guest experience. This position extends beyond traditional bus responsibilities. Team Members are expected to actively support all front-of-house operations, including table maintenance, food running, pre-bussing, and assisting servers. The role requires a strong sense of urgency, situational awareness, and a commitment to maintaining a consistently polished, safe, and well-executed dining environment. A successful Busser demonstrates a team-first, ownership-driven mindset, understanding that every detail contributes to the guest experience and that no task is beneath them in delivering exceptional service. This role requires a proactive, solutions driven mindset, with the understanding that maintaining the environment and supporting the team is a shared responsibility across all positions.WORK REQUIREMENTS:Responsibilities & Service ExpectationsMaintain a clean, organized, and fully reset dining environmentExecute pre-bussing, clearing, and resetting tables with speed and precisioSupport servers and bartenders through food running, beverage delivery, and table maintenanceDeliver food accurately and in alignment with presentation standardsAnticipate guest and operational needs through strong awareness of dining room flowRefill water, clear plates, and assist guests in a professional and unobtrusive mannerMaintain cleanliness and stock of all service stations and guest-facing areasRespond immediately to spills, resets, and service needsAssist with opening and closing duties to ensure operational readinessFollow all sanitation, safety, and food handling proceduresSupport all areas of the operation as needed to ensure seamless guest experience Service & Behavioral Standards (combined to eliminate repetition) Maintain a polished, professional presence alwaysMove with purpose and efficiency while remaining composedDemonstrate strong spatial awareness and avoid disruption to guestsCommunicate clearly and respectfully with team members and guestsOperate with a team-first mindset, supporting all roles as neededTake ownership of assigned areas, ensuring they remain clean, organized, and aligned Safety & Sanitation Standards Always maintain a clean and hazard-free environmentImmediately address spills, broken glass, and unsafe conditionsFollow proper lifting and handling procedures to prevent injuryKeep all walkways, service areas, and exit clear and unobstructedProperly handle and transport dishware, glassware, and equipmentFollow all chemical handling and sanitation guidelinesReport any safety concerns or incidents to management immediately Availability & Scheduling Expectations Full-time team members must maintain open and flexible availability based on operational needsPart-time team members must be available for a minimum of three (3) shifts per weekWeekend availability is mandatory, including Friday, Saturday, and Sunday, as well as all holidaysAvailability must remain consistent for a minimum of six (6) monthsAll availability changes require Department Head approval Qualifications & Requirements Experience in a high-volume or upscale dining environment preferredAbility to work with urgency in a fast-paced environmentStrong attention to detail and organizational skillsAbility to multitask and support multiple areas of the operationProfessional and team-oriented mindsetUnderstanding of sanitation and food safety standardsMust have full-time availability, including nights, weekends, and holidaysFood Handler's Certification required Performance Expectations Maintain cleanliness and organization of all dining areasSupport efficient service flow and table turnsDemonstrate reliability, consistency, and accountabilityContribute to a positive, team-driven work environmentRemain coachable and open to feedback PHYSICAL REQUIREMENTS:While performing the duties of this job it will require:Must be able to tolerate temperature changes from hot to cold and cold to hot.Must be able to tolerate noise and vibration and a variety of physical conditions such as proximity to moving mechanical parts, electrical currents, working on scaffolding and high places.Sit, stand, walk, stoop, kneel, crouch, or crawl occasionally.Frequently, use hands for keyboard and arms to reach.Must be able to exert physical effort in transporting 100 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. Additional Requirements Minimum of 2-3 years in a full-service hotel, restaurant or high-profile bar.Must be able to walk and stand for long periods of time.Must be able to work a flexible schedule, including nights, weekends, and holidaysMust possess a high level of high-quality standards & organizationComplete knowledge and understanding of the service industry, policies and procedures to include sanitation.Proficiency working with various computer programs including but not limited to Micros and Microsoft Office Suite.