Customer Service Administrative Assistant

Job Description Job Title: Customer Service - Administrative AssistantDirect HireLocation: Taunton, MASalary: $50,000 – $62,000 per yearEmployment Type: Full-TimeTo Apply: Please send your resume to chrc511@kellyservices.com Job SummaryThe Customer Service Representative is responsible for delivering excellent day-to-day service to customers while supporting internal administrative operations. This role serves as a key point of contact for clients and plays an essential role in ensuringsmooth office functionality. Key ResponsibilitiesCustomer ServiceServe as the primary point of contact for customer inquiriesRespond to customer questions via phone, email, and in personResolve issues efficiently and professionallyAssist with processing orders, returns, and service requestsMaintain and update customer account informationOffice AdministrationManage incoming calls, emails, and mail distributionSupport daily office operations including scheduling, filing, and correspondenceMaintain office supply inventoryKeep accurate records and databasesPerform general administrative duties and help maintain a clean, organized office environmentPrepare reports, documents, and presentations in collaboration with senior team membersAssist with operational documentation such as job foldersSupport onboarding of new employees and assist with employee inquiries Required Skills & QualificationsHigh school diploma or equivalent required (Associate's or Bachelor's degree in Business preferred)3–4 years of experience in customer service and/or administrative rolesStrong communication and interpersonal skillsProficiency in Microsoft Office and/or Google WorkspaceExcellent organizational and multitasking abilitiesStrong problem-solving skills and attention to detail Preferred QualificationsExperience with Microsoft ExcelFamiliarity with QuickBooksKnowledge of office management tools and proceduresAbility to work both independently and as part of a team Join Kelly Services and take the next step in your career with a stable, full-time opportunity offering competitive pay and growth potential. Apply today! To Apply: Please send your resume to chrc511@kellyservices.com Company DescriptionKelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.Since inventing the staffing industry in 1946, we've become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they're needed most.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Company DescriptionKelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.\r\n\r\nSince inventing the staffing industry in 1946, we've become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they're needed most.\r\n\r\nKelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.