Cafeteria Supervisor - Lakeland

DescriptionThe purpose of this position is to lead the day-to-day activities and functions within one of 18 Publix associate cafeterias and assist the Cafeteria Manager in the planning and execution of departmental strategies. This position assists with developing hourly associates, determining, implementing, and executing best practices, meeting objectives and goals, driving improvement, directing associates, ensuring a safe work environment for associates and reporting on operations to departmental leadership.assisting supervision in the efficient operation of the department and ensuring premier service to customers (Distribution, Manufacturing, Office, and all other support associates)monitoring and executing a cafeteria's annual operating cost plan ($500K - $2M)facilitating and executing business area process changes in the cafeteria to ensure smooth transitionsAdditional InformationYour application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.Required QualificationsAssociates degree in Culinary, Hospitality, Nutritional, or Business Management or comparable work experience in a restaurant or cafeteria dining setting or equivalent experiencethree years of cooking experience in an environment where a variety of products and methods are usedone year of leadership experienceServSafe or equivalent Food Safety Manager certificationknowledge of federal, state, and local laws pertaining to food in addition to food safety and storage requirementsmust have a willingness to work a variable work schedule, including holidays, nights, weekends, and extended hoursability to be on call 24 hours/7 days a weekability to travel with overnight staysshow enthusiasm, initiative, and pride in workability to handle and prioritize a variety of tasks and responsibilitiesability to remain calm in a crisis situationability to demonstrate organizational and time management skills including the ability to multitaskability to demonstrate detailed organization by analyzing, planning, and follow through at a detailed levelstrong analytical, problem solving, and conceptual skillsability to demonstrate interpersonal skillscustomer service skillsknowledge of Publix hiring processes and Distribution processes for selecting hourly associatesability to demonstrate conflict resolution skillsability to encourage participation, learning, innovation, and creativity with teams and associatesstrong facilitation skillsbasic knowledge of Microsoft Office applications (i.e. Word, Excel, Outlook)Preferred QualificationsBachelor's degree in Hospitality, Nutritional or Business Managementfour years of cooking experience in an environment where a variety of products and methods are usedtwo years leadership experienceculinary or nutritional certificationknowledge of sanitation practices and Distribution Food Safety and Quality processesknowledge of best industry practices and regulatory guidelinesknowledge of Publix hiring processesknowledge of departmental KPIs, how to interpret performance and financial information, and how to plan improvements