Infrastructure Engineer (MSP | Onsite)

Job DescriptionThe Project Engineer (Infrastructure) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceeds expectations through careful understanding of client technologies and a thoughtful approach to problem solving.Job ResponsibilitiesExpected Results:Work with the Project Manager to champion the successful implementation of key projects, meeting client requirements and timelines.Drive the optimization of IT system performance and reliability by proactively addressing challenges.Enhance team collaboration and communication, contributing to the success of every project.Prior ExperienceDemonstrated ability to execute projects successfully.Technical proficiency in infrastructure components and systems.Technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless.Excellent problem-solving skills and a proactive approach to system optimization.Outstanding communication and collaboration abilities for effective stakeholder engagement.Client-focused mindset with a commitment to ensuring client satisfaction.Flexibility, adaptability, and a customer-centric approach to project execution.Job QualificationsExperience working with remote teams is desired.Hands-on deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.Ability to work in a fast-paced, and at times high-pressure consulting environment.Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is required.Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is preferred.A valid driver's license, vehicle insurance and vehicle that you can use for traveling to and from clients' offices and our offices.Required Areas Of ExpertiseCandidates must have demonstrable experience in the following areas:Windows Server Environment SetupDNS and DHCPStorage Solutions such as NFS and SMBSharePoint, OneDrive, and Microsoft TeamsEquipment Setup and DeploymentDell and HPE Server ChassisPreferred Areas Of ExpertiseIdeal candidates also have demonstrable experience in the following areas:Network Switches from UbiquitiFirewalls from SophosWireless Access Points (WAPs) from UbiquitiNAS solutions from QNAP and SynologyHypervisor Setup and ConfigurationCloud Platform DeploymentsAzure AD and Cloud ServerApple MDMData Storage Device Setup and DeploymentCompensationPay ranges from $29.40/hr up to $39.90/hr and may vary by experience and location.BenefitsMedical Insurance PlanDental & VisionLife InsuranceDisability CoveragePaid Time Off (starts at 15 days per year)Maternity/Paternity LeavePaid US HolidayRetirement PlanSalary Advancement/LoanHealth & Wellness ProgramCompany-paid training and certificationSupplemental Life Insurance (Employee-paid)Supplemental Health Plans (Employee-paid)