US Army Reimbursable Support Analyst (5180)

cBEYONData + SMX's support consultants work with our clients to support their large-scale SAP implementations. In this role, you will work closely with end users to provide production support (training & break/fix) and will work closely with internal and external stakeholders to proactively identify problems and provide recommended courses of action. The ideal candidate will have prior DOD experience, ERP experience, and/or Systems Implementation experience and be familiar with E2E DOD Order to Cash business processes. This is a remote position.Essential Duties & ResponsibilitiesProvide SAP Sales and Distribution (SD)/Reimbursable functional support for the Army GFEBS ProgramCoordinate with end-user, functional and/or technical representatives to resolve help desk ticketsAnalyze issues/tickets for common themes to be addressed via training or business process improvementsGenerate Business Objects (BOBJ) reports to generate and present metrics to leadership.Proactively monitor organizational reports to identify issues or areas for improvement and developmentRequired Skills/ExperienceSolid understanding of SAP/DoD end-to-end Order to Cash processes:Reimbursable and Advance Sales OrdersResource Related BillingPurchase Requests and Purchase OrdersAccounts Receivable CollectionsStatus of Funds Financial ReportingGenerating and customizing Business Object ReportsDirect Reimbursable Authority, Automatic Reimbursable Authority and Funded Reimbursable AuthorityEconomy Act Orders and Project OrdersStrong professional, interpersonal, and organizational skillsExcellent communication skills at all organizational levels to articulate customer needs, changes necessary, how to train end-users, etc.Ability to demonstrate strong analytical skillsAbility to be self-directed in the completion of individual work assignmentsCustomer service personality with ability to working collaboratively with othersDesired Skills/ExperienceInvolved in two (2) or more software implementationsExperience with G-InvoicingProficiency with Microsoft Office, specifically Excel, Word, and PowerPoint, experience with Microsoft Power BIApplication DeadlineMay 31, 2026Salary$85,000—$145,000 USDBenefitsHealth insurance, paid leave, and retirement.SMX is an Equal Opportunity employer including disabilities and veterans.Selected applicant may be subject to a background investigation and/or education verification.SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).J-18808-Ljbffr