Physician Practice Receptionist - (FT) General and Specialty Surgery

Physician Practice Receptionist - (FT) General and Specialty Surgery At North Arkansas Regional Medical Center (NARMC), we are committed to delivering high-quality, compassionate care to our community. As a mission-driven, independent healthcare organization, we value collaboration, innovation, and continuous learning. Our team-oriented culture fosters support at every level, empowering employees to thrive professionally and personally.Job Summary We are seeking a friendly, detail-oriented Receptionist to join our Physician Clinics team. In this vital front-desk role, you will be responsible for welcoming patients, verifying insurance coverage, collecting payments, and ensuring smooth clinic operations. Your professionalism and care will help create a positive, supportive experience for every patient who walks through our doors.Key Responsibilities Greet and check in patients upon arrival; register them in ECW and Meditech.Collect and enter patient demographic, insurance, and emergency contact information.Explain clinic policies, payment expectations, and appointment procedures.Collect co-pays and outstanding balances; post payments and issue receipts.Prepare patient charts, including progress notes and super-bills.Schedule and confirm patient appointments and provide co-pay reminders.Enter charges into the system for billing and coding purposes.Verify Medicaid eligibility and process referrals and PCP assignments as needed.Process and scan incoming mail, including insurance checks and remittance advice.Perform clerical support duties: answer phones, file, type, and maintain patient paperwork.Prepare daily/monthly reports, balance the cash drawer, and process deposits.Assist with lab registrations, chart preparation, scanning, and record updates.Serve as a backup for phone coverage, front window check-ins, and customer service.Support nurses with pharmacy faxes and help manage daily filing and documentation.Act as the point of contact for the Follow-Up Department.Perform other duties as assigned by the Clinic Manager.Job Qualifications Required:High school diploma or GEDClerical, typing, and computer proficiencyAbility to read, write, speak, and understand EnglishExcellent communication and customer service skillsPreferred:Coursework or experience in business or office operationsPrevious experience in a medical office or clinic front desk roleCompensation & Schedule Competitive hourly pay based on experienceFull-time opportunities available with varied clinic hoursWhy Join Us Be the welcoming face of our physician clinicsJoin a compassionate and patient-centered care teamBuild your career in a supportive, community-focused healthcare environmentBenefits Overview Comprehensive health plans (PPO & HDHP) through NARMC Domestic Network and CignaDental and vision coverage via Delta Dental & Delta VisionHealth Savings Accounts (HSA) & Flexible Spending Accounts (FSA)Basic and voluntary life insurance optionsShort- and long-term disability plansAccident & critical illness insurance through Lincoln Financial401(k) retirement plan with up to 3.5% company matchPaid Leave Bank (PLB) & Extended Illness Bank (EIB)Employee Assistance Program (EAP) & First Stop Health 24/7 counselingAirMed/Mercy Life Flight membership for eligible employeesOn-site wellness center & discounted Planet Fitness membershipTuition reimbursement & education assistanceEmployee referral bonuses and advancement opportunitiesPet insurance and identity theft protectionEmployee discounts on prescriptions, cafeteria meals, gift shop items, and moreIf you're passionate about patient care and thrive in a fast-paced clinic environment, apply today to join our team as a Receptionist at NARMC's Physician Clinics!