California Licensed On Call Coordinator

A company is looking for an On Call Coordinator. Key Responsibilities Manage inbound tickets and answer live phone calls as needed Provide exceptional customer service to caregivers and clients through phone and email Maintain accurate records of all transactions and interactions Required Qualifications Previous experience in customer service or a related field Ability to work scheduled hours, including weekends and evenings Strong organizational skills and attention to detail Ability to accept coaching and feedback for continuous improvement Professional demeanor in all interactions with clients and coworkers