Remote Project Manager

OverviewSmartling is an AI-native translation platform that’s redefining how the world’s biggest brands go global — ranked #3 on Fast Company’s Most Innovative Companies list. We’re growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we’ve spent years building it into the core of our platform — and we’re just getting started.This role is a 6-month contract position with the possibility of extension. Smartling is seeking a Contract Localization Project Manager for a remote, work-from-home engagement.This role will support a client-owned localization platform and product UI that is currently under active development. The ideal candidate brings strong localization project management experience combined with deep knowledge of UI localization workflows, linguistic QA, and cross-vendor coordination. As a Localization Project Manager, you will serve as a key operational and strategic partner to the client, helping manage localization workflows, diagnose process and quality issues, and provide guidance on localization best practices for multilingual product interfaces.This role is especially well-suited for someone with experience managing complex UI localization programs within or alongside LSP environments, including collaboration across product, engineering, localization operations, and vendor teams. Experience working directly within evolving or in-development localization tools/platforms — where workflows, features, and processes are actively being refined during day-to-day use — is strongly preferred.You WillManage localization workflows for product UI and platform-related contentCoordinate cross-functional collaboration between client stakeholders, engineering, localization operations, and vendor teamsIdentify workflow inefficiencies, quality issues, and operational gaps and recommend improvementsSupport localization best practices for multilingual product UI and user experience consistencyMonitor timelines, deliverables, and localization quality across multiple languages and vendorsPartner with stakeholders to help refine localization workflows and operational processesProvide actionable feedback on platform usability, workflow friction points, and operational scalabilitySupport LQA management activities, including issue tracking, quality review coordination, and feedback implementationHelp manage cross-vendor communication, alignment, and escalation handlingReview localization processes and recommend scalable workflow improvementsContribute to glossary, style guide, and linguistic consistency initiatives where neededParticipate in workflow reviews, status meetings, and operational planning discussionsServe as a thought partner to the client on localization operations and UI localization strategyYou Have5+ years of experience in localization project management or localization operationsStrong experience managing UI/product localization workflowsExperience working within or alongside LSP environmentsExperience working in localization tools or operational platforms that are actively evolving during implementation and useComfort operating in environments where workflows, tooling, and product functionality may change rapidlyStrong understanding of localization workflows, TMS platforms, and multilingual UI deliveryExperience managing LQA workflows and translation quality processesExperience coordinating multiple localization vendors and linguist teamsAbility to diagnose operational and workflow issues quickly and effectivelyStrong organizational, communication, and stakeholder management skillsAbility to manage multiple priorities in fast-paced environmentsBachelor’s degree or equivalent experienceYou AreOrganized – you can manage complex workflows and multiple stakeholders effectivelyQuality-focused – you care deeply about localization accuracy and user experience consistencyAnalytical – you can identify operational gaps and workflow inefficiencies quicklyCollaborative – you work well across client, vendor, and cross-functional teamsAdaptable – you are comfortable working in evolving product environmentsProactive – you anticipate issues and drive solutions forwardDetail-oriented – you notice inconsistencies and process gaps others may missYou Will EnjoyFreedom 🏡 - remote-first flexibilityImpact 🚀 - the opportunity to influence a growing localization product ecosystemCollaboration 🤝 - close partnership with product, engineering, and localization stakeholdersFlexibility - contract-based engagement structureGrowth 📈 - exposure to evolving localization technology and UI localization best practices*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.We use E-verify platform for the work authorization verifications.Smartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.