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Infrastructure Engineer--KUMDC5789569

Infrastructure EngineerLocation: Charlotte, NCDuration: Long TermRole/Title - Senior Systems/Infrastructure Engineer Skill Set / Requirements- Experience working with critical systems in regulated environments and compliance-driven operations - Strong experience in archiving, secure messaging, electronic record retention, and regulatory compliance systems - Expertise in Windows Server Administration (2016–2022) and troubleshooting across Linux/UNIX environments - Hands-on experience with Active Directory, DNS, and DHCP - Strong database management experience in SQL Server, Oracle, and MongoDB - Proficiency in PowerShell and Bash scripting for automation and operational efficiency - Experience in incident and problem management, including monitoring and root cause analysis using tools like ServiceNow - Understanding and application of System Reliability Engineering (SRE) principles to improve system performance and availability - Hands-on experience with application servers and tools such as Apache Tomcat, IIS, and Microsoft Visual Studio - Experience supporting enterprise applications including Microsoft 365, SharePoint, Power BI, Tableau, Citrix, and VMware - Strong knowledge of compliance, archiving, and regulatory support processes, including audit and data retention requirementsRoles and Responsibilities:- Administer and troubleshoot Windows Server (2016–2022), Linux/UNIX environments, and core services such as Active Directory, DNS, and DHCP- Manage and support compliance-driven systems including archiving, secure messaging, and electronic record retention platforms- Monitor system performance, ensure high availability, and apply System Reliability Engineering (SRE) principles to improve reliability and scalability- Perform database administration tasks for SQL Server, Oracle, and MongoDB including performance tuning, backup, and recovery- Develop and maintain automation scripts using PowerShell and Bash to streamline operational processes- Handle incident and problem management, perform root cause analysis, and implement preventive measures to avoid recurrence- Utilize tools such as ServiceNow for ticketing, tracking, and reporting of incidents and service requests- Support and maintain enterprise applications including Apache Tomcat, IIS, Microsoft 365, SharePoint, Citrix, and VMware- Ensure systems adhere to regulatory compliance, audit requirements, and data retention policies- Collaborate with cross-functional teams to resolve technical issues and support ongoing projects and system enhancements- Continuously evaluate and improve system architecture, operational processes, and monitoring capabilities- Provide technical guidance, best practices, and documentation to support team knowledge sharing and operational excellence