Customer Service Specialist, Group Ticket Sales

DescriptionCustomer Service Specialist, Group Ticket SalesAthletics DepartmentGeorgia State UniversityThe Athletics Department at Georgia State University is seeking to hire a Customer Service Specialist, Group Ticket Sales. This position is responsible for group ticket sales for all sporting events.WHAT MAKES GSU A GREAT PLACE?Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.A knowledge-sharing organization that works collaboratively with diverse partners.Professional development opportunity and mentorship.A rapidly growing center within an academic setting.Duties And Responsibilities IncludeFoster relationships with community outreach for the sale of group tickets and performances.Assist with developing and implementing sales strategies, campaigns for season tickets and group sales, new revenue generation, and customer service/stewardshipEnsure group attendance for non-ticketed sporting events.Create and maintain a centralized database of special groups (little leagues, military, cheer groups, local schools, jump rope clubs, etc).Ensure all logistics leading up to the sporting event, during the event and after are organized and well communicated to group.Take lead as point person to ensure a quality experience for groups in attendance.Performs other related duties as assigned.QualificationsMinimum Hiring Qualifications: Bachelor's degree and one year of related experience.College/Business UnitOpen until filledCollege/Business Unit: AthleticsLocation: Atlanta CampusJob Posting: 04/29/26, 1:30:03 PM