Fleet Support Specialist, Site Launch and Enablement Support

IntroductionThe role focuses on scaling and standardizing autonomous fleet operations. It is responsible for the operational setup of new cities and temporary testing sites, ensuring high standards of fleet health, safety, and data integrity. The position involves setting up operational workflows, training personnel, and empowering local staff with necessary tools and knowledge.Required Skills & Qualifications2–4 years of experience in a fast-paced service, automotive, or aerospace environmentBachelor's Degree or equivalent professional experienceWillingness and ability to travel up to 50%Advanced proficiency in Jira, Confluence, and SAPExceptional instructional and communication skillsPrior work experience at the client or in the client's industryApplicants must be able to work directly for Artech on W2Preferred Skills & QualificationsPrior experience in a "launch" or "start-up" environmentExperience creating technical manuals or structured training modulesFamiliarity with data visualization tools like Tableau or Google LookerDay-to-Day ResponsibilitiesEstablish workflows for repair scheduling, parts procurement, and hardware/software handoffsProvide high-level on-site support during initial phases of site launchServe as onboarding lead for new Fleet Support SpecialistsSupport in authoring and maintaining "Launch Playbooks" and technical SOPsConduct site audits and quality inspections of repair ordersDevelop and manage launch-specific dashboardsFor immediate consideration please click APPLY to begin the screening process with Alex.