Eligibility Specialist Bilingual - Great Benefits

BenefitsPaid Time Off & Paid Company HolidaysMedical, Dental, Vision & Life InsuranceFlexible Spending Account (FSA)403(b) Retirement Plan with Company MatchShort-Term & Long-Term Disability$0 Copay for Legacy Provider visits$0 Copay for prescriptions filled at Legacy PharmaciesTravel Insurance & Pet InsuranceSubsidized Gym MembershipAnd much more!Apply today in less than 3 minutes using your phone, tablet, or computer!Location: Legacy Southwest - 6441 High Star Dr. Houston, TX 77074Eligibility Specialist Bilingual - Sharpstown (Job Overview)Schedule: 8:30AM-5:30PMAt Legacy Community Health, we warmly welcome you to a place where your passion can make a meaningful impact. As an Bilingual Eligibility Specialist, you will be at the heart of our mission, ensuring that every individual has access to the healthcare they deserve. Your role is pivotal in guiding applicants through the process of obtaining third-party reimbursement, ensuring they receive the care they need with empathy and clarity.Be a vital part of admitting new patients into our health services, creating a welcoming and supportive environmentEnsure accurate coding for insurance billing, contributing to the seamless operation of our servicesHandle inquiries with empathy and clarity, providing essential support to prospective applicants and patientsJoin us in this meaningful role, where your efforts will directly impact community healthcare and provide you with personal fulfillment and growth opportunities.Key ResponsibilitiesConduct eligibility assessments for clients, adhering to specific program guidelinesVerify that clients do not have other payer sources, such as Medicaid, Medicare, or third-party insuranceRegister clients into the CPCDMS and complete all necessary paperworkPerform data entry of eligible clients into our electronic systemMaintain up-to-date and orderly eligibility files for seamless access and reviewConduct renewal eligibility assessments as required by each programConfirm eligibility appointments and set initial service appointments once eligibility is determinedProvide clients with a list of required eligibility documentationParticipate actively in the Performance Improvement ProgramPromote effective working relations and collaborate as part of a dedicated teamAttend all required safety training programs and adhere to safety protocolsEnsure a safe environment by following proper procedures and reporting concernsTravel to other sites for training and coverage as neededPerform other duties as assigned, contributing to the overall success of the teamMinimum QualificationsHigh School Diploma or GED, some medical knowledgeA minimum of 3-5 years of medical billing experience preferredSome training or background in ICD-A / CPT codes preferredAbility to understand and practice bookkeeping and accounting terminology requiredAbility to operate computers and other office machines requiredMust be able to take responsibility and work under pressureBilingual preferredKnowledge of medical terminology and billing practices preferredReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this positionAbout Legacy Community HealthAs the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:Approachable & CollaborativeWe bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.Driven & CommittedWe are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.Perceptive & Thoughtful CommunicatorsWe value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.