Administrative Specialist Senior Healthcare

How to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that are directly relevant. Interested applicants should apply online to this posting.Who We AreThe Division of Hospital Medicine at Michigan Medicine is a collaborative, dynamic, and rapidly expanding team comprised of over 140 faculty members, 45 advanced practice providers, and 45 operational, administrative, and research staff. We are dedicated to advancing the care of acutely ill patients across multiple hospital locations, managing a daily census of more than 320 patients. Our team is at the forefront of cutting-edge health sciences, health systems research, and quality improvement initiatives, with a growing portfolio of research funding. We take pride in our leadership roles within the hospital, health system, region, and on a national level. Our division fosters a supportive, transparent, and positive team environment, embracing change with curiosity and courage in the ever-evolving landscape of healthcare. We are relentless in our pursuit of excellence and innovation, always striving to work smarter and better by maximizing the diverse skills and strengths of every team member. Supported and valued by the Department of Internal Medicine and our partners in the Adult Hospitals, we invite you to thrive as a vital member of our team. Join the "leaders and best" in the Hospital Medicine Division!Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.Job SummaryWe are looking for a creative and driven individual to join the Michigan Hospital Medicine Safety Consortium (HMS) leadership team as an administrative manager.The Michigan Hospital Medicine Safety Consortium (HMS) is a Blue Cross Blue Shield of Michigan (BCBSM) and Blue Care Network (BCN)-funded Collaborative Quality Initiative. We are a data-driven collaborative made up of hospitals across the State of Michigan with a goal of improving the quality of care for hospitalized medical patients. As a part of the HMS Coordinating Center, you will collaborate with a dynamic team and will manage an administrative specialist. HMS is comprised of 68 hospitals/program participants with potential for future expansion.Under the direction of the HMS Program Manager, you will be an important member of the HMS Coordinating Center Leadership team. You will support HMS's data-driven initiatives in Antimicrobial Use, Sepsis and Critical Care, advancing our statewide mission to protect patients from preventable harm. You will operate with a high degree of independence leading cross-functional projects, managing partner communications, and making decisions within the scope of assigned responsibilities to keep initiatives on track.Responsibilities* Administrative ResponsibilitiesWork with participating sites to secure Data Use Agreements and collaborate with the Michigan Medicine Office of the General Counsel and the Office of Compliance to ensure appropriate agreements are in placeCoordinate Maintenance of Certification (MOC) projects for HMS physiciansManagementOversee daily work of one administrative specialist and one temporary employee to ensure high-quality deliverablesLead hiring and onboarding when vacancies ariseCoach staff through individualized performance plans and regular feedbackProject Leadership:Lead special projects and new initiatives as assigned, identifying appropriate team members and resources to drive completion. Act as single point of contact for projects and be responsible for tracking, managing deliverables and final analysisPartner with the Coordinating Center team to plan and build content for Collaborative-Wide Meetings and callsRepresent HMS on committees and task forces as appropriateSupport funder deliverables, including requests for information and progress reportsPresent on ongoing projects and deliverables to internal and external audiencesCommunications and Outreach:Serve as HMS Communications Lead across the CQI portfolio, ensuring consistent messaging among partnersManage HMS social media, website, and semiannual newsletter to engage internal and external audiencesDevelop and launch semiannual quality improvement surveys, analyzing results to inform program improvementsCoordinating Center Operations:Manage HMS electronic Patient Reported Outcomes processes in partnership with the HMS Data teamFacilitate staff onboarding and offboarding and provide orientation to in-person and virtual workspacesAll other duties as assigned by HMS Program ManagerRequired Qualifications*Bachelor's degree in health administration, communications, quality improvement, public health or related fieldMinimum of 3 years' experience in project coordination, quality improvement, healthcare operations, communications, or related areaDemonstrated knowledge of project management/quality improvement methodologies such as Lean, Just-In-Time, or Six SigmaExperience coordinating projects and working with or leading teamsAbility to organize work, set priorities, and maintain multiple projects simultaneouslyExperience building and maintaining effective relationships with internal and external partners through strong communication skills in multiple modalitiesAbility to valuate courses of action and make independent decisions within the scope of assigned responsibilitiesStrong proficiency with Microsoft Office and related productivity tools, as well as web content management systems, social media platforms, and survey tools such as QualtricsAbility to travel within the state of Michigan as neededDesired Qualifications*Master's degree obtained (or in progress) in healthcare/business administration, communications, public health, or related fieldExperience in healthcare, specifically working with multi-site projects or leading clinical quality improvement or patient safety initiativesExperience supervising or managing a team, including assigning work, providing performance feedback, and supporting staff developmentPrevious experience with BCBSM Collaborative Quality InitiativesFamiliarity with health/provider performance measuresFamiliarity with University of Michigan (campus or health system) policies and proceduresWhy Join Michigan Medicine?Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.What Benefits can you Look Forward to?Excellent medical, dental and vision coverage effective on your very first day2:1 Match on retirement savingsModes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.Work LocationsThis position is a hybrid position with in-person days at the North Campus Research Complex. The hours are 40 hours per week.Background ScreeningMichigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.U-M EEO StatementThe University of Michigan is an equal employment opportunity employer.