Senior Service Specialist

It's fun to work at a company where people truly believe in what they are doing!Job Description:Opensity Solutions is seeking a Senior Service Specialist to join our organization in Dallas, TX. In this pivotal role you will provide various administrative support to our client which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.Essential Job ResponsibilitiesMail Services includes metering, sorting, and distributing mail and accountable packages per scheduleCopy Services includes accurately producing copy, print and scan projects per written instructionsReception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional mannerHospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as neededFloor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenanceFacilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concernsWorks independently on assigned production tasksHandles client complaints as they arise such as: lost parcel, damaged packages, untimely deliveries and other similar situationsAssists clients with complex print production needsHandles hospitality needs of the office including catering, conference room setups and visitor greetingQualifications & RequirementsHigh School Diploma or GEDMinimum of 1-year professional level work experience in a production settingPrevious experience in a client service oriented fieldWorking knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and ExcelAbility to multitask with attention to detailAbility to resolve issues with professionalism and tactAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbsAbility to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation range for this role is up to 23.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.This position is part of the Opensity Solutions team. For Information on Opensity's benefits please visit opensitybenefits.com.Opensity is a technology-enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers.