Bilingual Spanish Front Desk Coordinator

Join Our Team as a Bilingual Spanish Front Desk Coordinator!What Will You Do? - Key ResponsibilitiesDeliver outstanding customer service while adhering to all safety protocols. Facilitate a seamless flow of customers through our space. Manage incoming phone calls efficiently, screening and forwarding them according to organizational protocols. Understand and process managed care plans, gathering necessary documentation from insurance providers. Provide customers with accurate and essential information. Schedule and confirm appointments, follow-up visits, and classes. Organize patient files daily and prepare for the following day's appointments. Check order statuses and inform customers about arrivals or delays. Maintain a tidy and welcoming reception area with all necessary materials readily available. Handle daily mail and deliveries, while also managing office supply inventory. Participate in regular communication meetings for continuous improvement. Are You the Right Fit? - Ideal Candidate QualificationsFluency in both English and Spanish, with strong reading and speaking skills. Previous experience as a Receptionist or Front Office Representative is a plus but not mandatory. 0-2 years of related experience or training is preferred. Familiarity with handling multiple phone lines is advantageous. Exceptional customer service skills are essential. Excellent organizational skills are required for success in this role. Why Choose Us? - Invaluable BenefitsAt National Vision, we believe in rewarding your hard work with competitive pay, bonus opportunities, and a comprehensive benefits package that supports you and your family now and in the future. Health & Dental Insurance 401k Retirement Savings Flexible Spending Account Generous Paid Time Off & Company Holidays Parental Leave Employee Eyewear Discount Overtime pay when applicable Focus on Your Development - Career Growth Opportunities:Engage in Training Programs to enhance your skills and knowledge through our extensive training offerings. Access Educational Courses to support your personal and professional growth. Benefit from Internal Promotions, as we prioritize career advancement from within. At National Vision, you won't just have a job; you'll embark on a fulfilling career surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! We are an equal opportunity employer. We assess qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.