Customer Service Agent

Job OpportunityWe are seeking a bilingual (English and Spanish) individual who excels in customer service to assist our suppliers and walk-in clients. This versatile role also involves maintaining cleanliness in the work area and assisting with miscellaneous tasks on the production floor.Responsibilities:Provide exceptional customer service to both suppliers and walk-in clients, communicating fluently in both English and Spanish.Maintain a clean and organized work area.Assist with various requests and tasks on the production floor as needed.Handle customer inquiries and resolve issues with a positive, helpful attitude.Collaborate with the production team to ensure smooth operations and client satisfaction.Manage and organize documentation related to customer interactions.Requirements:Fluency in both English and Spanish.Strong customer service skills with a friendly and professional demeanor.Ability to multitask and manage time effectively.Willingness to perform cleaning duties and assist with various production tasks.Capable of working in a fast-paced environment.If you are bilingual, have a passion for customer service, and are willing to contribute to various aspects of our production operations, this role offers a unique opportunity to be an integral part of our team.