Medical Receptionist

Job Description Medical Receptionist – Pediatric OfficeWe are seeking a friendly, organized, and professional Medical Receptionist for a busy pediatric office. This role is ideal for someone with front desk experience in a high-volume medical setting who enjoys working with children, families, and clinical staff in a fast-paced environment.ResponsibilitiesGreet patients and families warmly and manage front desk operations in a professional manner.Check patients in and out, verify demographics, and update insurance and registration information.Schedule and confirm appointments using an EMR and practice management system.Answer and route incoming calls, respond to patient inquiries, and provide excellent customer service.Assist with referral coordination, patient forms, and general administrative support as needed.Maintain accurate records, handle confidential information, and ensure HIPAA compliance.Support smooth patient flow by communicating with clinical staff and assisting with day-to-day office needs.Keep the reception area clean, organized, and welcoming for pediatric patients and families.QualificationsGraduate of an accredited Medical Office Administration program preferred1–2 years of experience as a Medical Receptionist in a high-volume physician practice.Proficiency with EMR and practice management systems.Knowledge of medical terminology.Strong customer-service, communication, and organizational skills.Ability to multitask, stay detail-oriented, and work well in a fast-paced environment.Prior experience in a pediatric or medical office setting preferred.High school diploma or equivalent.